Customer reviews from HRBlock
H&R Block - Tax Software Prem & Bus 2026 - Windows
Average customer rating
4 out of 5
4
(9,581 Reviews)
Open Ratings Snapshot
Rating breakdown 9,581 reviews
5 Stars
5,223
4 Stars
1,677
3 Stars
1,025
2 Stars
689
1 Star
967
71%of customers recommend this product. 
(
2,955 out of 4,161
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Prem & Bus 2026 - Windows
Customer Rating
5 out of 5
5
One hundred percent satisfaction for years
on November 3, 2026
Posted by: Izeke1245
Verified Purchase:Yes
I have been using your tax software from the days when you are were mailing CD's and I have been completely satisfied with the results and keep using it!
Response from HRBlockBy Lexis, Social Media Team, November 3, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
on November 1, 2026
Posted by: MaheshD
from Texas
Verified Purchase:Yes
On the tax return I could not enter the W2 income of my dependent daughter and file electronically.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1 out of 5
1
Response from HRBlockBy Sydney, Social Media Department, November 2, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Review
on October 27, 2026
Posted by: DEBRASG
from IOWA
IT'S NOT ABOUT HOW YOU DID, IT'S ABOUT HOW I DID! TAX KNOWLEDGE IS REQUIRED TO DO THIS PROGRAM. NEXT YEAR I'M GOING TO AN ACCOUNTANT.
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy Lexis, Social Media Team, October 27, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
The Premium software worked great as usual. but...
on October 24, 2026
Posted by: EvantheGrey
from Raleigh NC
Verified Purchase:Yes
I could never get the business software working. Kept getting errors from the RavenDB server. I eventually figured everything out with Excel and the HRBlock Premium, which did install OK and perform with its usual reliability. I just had do do a lot of figuring for myself, as before.
Pros: Maximizes refund, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Max, Social Media Team, October 26, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Nickel and dime
on October 20, 2026
Posted by: B2bo
from Georgia
Verified Purchase:Yes
I am annoyed that I cannot efile my business taxes from GA. I am also annoyed that I have to also pay in order to efile my individual taxes. I am cobsidering going back to turbo tax
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Response from HRBlockBy Maria, Social Media Team, October 21, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Mixed package between personal and business
on October 19, 2026
Posted by: Stressed user
from Chicago
Verified Purchase:Yes
The personal software is very good, having used it for decades. The business software for the form 1065 is terrible. Not enough help dealing with the structure of the program.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
3 out of 5
3
Response from HRBlockBy Lexis, Social Media Team, October 19, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Good sorftware
on October 18, 2026
Posted by: Td 26
from Eastern NC
Verified Purchase:Yes
I have used product for years. Personal tax program works well and easy to navigate. Business program is not nearly as easy to navigate
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy Lexis, Social Media Team, October 19, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
First Year User from TurboTax H&B
on October 17, 2026
Posted by: LMSp
from Dallas, TX
Verified Purchase:Yes
First year using H&R Block instead of TurboTax H&B. It was not quite the same UI but not too bad and love that the Audit coverage is included in the price. There were a few hiccups as I learned to navigate through the screens - may have encountered a bug or two but it didn't stop me from completing my returns.
Cons: Time consuming, Hard to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Lexis, Social Media Team, October 19, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
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