Customer reviews from HRBlock
H&R Block - Tax Software Prem & Bus 2026 - Windows
Average customer rating
4
(9,581 Reviews)
Rating breakdown 9,581 reviews
5 Stars
5,223
4 Stars
1,677
3 Stars
1,025
2 Stars
689
1 Star
967
71%of customers recommend this product.
(
2,955 out of
4,161)
Customer Reviews for H&R Block - Tax Software Prem & Bus 2026 - Windows
Posted by: lsdkfjsdkljfa
from San Francisco
Verified Purchase:Yes
I'm running Windows 10 - long story - but every other tax software seems to be Window 11 only. It's much more confusing than it needs to be, because instructions are non-existent &/or misleading. There's a lady robo agent that answers the advice phone number, gives screwy answers & blocks access to human agents. The human agents couldn't find answers to my questions. All around a failure. Even this survey form is janky - it seems every "nickname" has been taken.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Lexis, Social Media Team, April 13, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: TaxFileter
Verified Purchase:Yes
Does a great job preparing Forms 1040 and 1041. Disappointed I'm unable to electronically file form 1041 only 1040!
Response from HRBlockBy Ashley, Social Media Department, April 12, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
4
Good product
on April 12, 2026
Posted by: rebreb1
from CA
On fed return. The form to enter fed estimated tax payments should also include state estimated tax payments too instead of placing the state payments on another obscure form under deductions or wherever you put it.
On final review have some way, checkbox for example, to click when I have reviewed and approved my entries instead of just clicking next and having the same issues show up the next time I run a final review. I found the whole review process confusing. I think that whole process can be made cleaner.
I had an asset placed in service in 1976 and your software badgered me to death about it. Yeah, current year depreciation is zero but I want to have this on the return. Some day when I sell the property I will need to account for all this depreciation and I want all the depreciated assets shown on the latest return so I don't have to search through prior year returns looking for depreciated assets deleted to make your software happy.
On final review have some way, checkbox for example, to click when I have reviewed and approved my entries instead of just clicking next and having the same issues show up the next time I run a final review. I found the whole review process confusing. I think that whole process can be made cleaner.
I had an asset placed in service in 1976 and your software badgered me to death about it. Yeah, current year depreciation is zero but I want to have this on the return. Some day when I sell the property I will need to account for all this depreciation and I want all the depreciated assets shown on the latest return so I don't have to search through prior year returns looking for depreciated assets deleted to make your software happy.
I like the product. I used Turbo Tax in the past and lately it has gotten too gunked up with excessive hand holding. I think your product has it right except as I noted above for the final review.
I have no intentions of using win 11. I stayed on win 10 this long just to do my taxes and I used your product when TT refused to support win 10.
Along with many other individuals I am moving to Linux. Sure would be nice if you release a desktop Linux version next year.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, April 13, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to Use - Just Answer the Questions
on April 12, 2026
Posted by: TexasFlyBoy
from Kingsville, TX
I switched to H&R Block Premium & Business in 2023 after being a TurboTax user for more than 10 years. My taxes are a little complicated due to having income from several sources that requires use of several schedules and itemization. I was pleasantly surprised the first year and thereafter with its comprehensive approach and ease of use. This year has been no different. I was able to e-file and pay the balance due (not much thankfully!) and had no issues. I purchased the software earlier in the year at a good discount and was able to download and activate it with no issues.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, April 12, 2026
We are so happy to hear about your positive experience! We appreciate your time & business and thank you for taking time out of your day to provide us with valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Dirt Tracker
Verified Purchase:Yes
I was unable to download my 1099 information from Merrill using the Premium version. Last year and years past, I needed my login and password for my Merrill account and it worked no problem. This year, you referenced needing a 20-digit number, and there was no 20-digit number to be found. I'm very unhappy that I had to load everything in by hand.
Response from HRBlockBy Corrina, Social Media Department, April 12, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Bill G8
Verified Purchase:Yes
Works well with all forms, easy to use. Can't function without. Surpasses Turbo Tax like nothing you'ever seen!🤑
Response from HRBlockBy Sydney, Social Media Department, April 12, 2026
We are so happy to hear about your positive experience! We appreciate your time & business and thank you for taking time out of your day to provide us with valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Forest VA
Verified Purchase:Yes
Satisfied for the most part but was disspointed that some forms were not available for e-filing.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Dandanx2
Verified Purchase:Yes
Several bugs plus no help at all with the state taxes. No interview, just forms to fill out.
Response from HRBlockBy Sydney, Social Media Department, April 12, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock