Customer reviews from HRBlock
H&R Block - Tax Software Prem & Bus 2026 - Windows
Average customer rating
4 out of 5
4
(9,581 Reviews)
Open Ratings Snapshot
Rating breakdown 9,581 reviews
5 Stars
5,223
4 Stars
1,677
3 Stars
1,025
2 Stars
689
1 Star
967
71%of customers recommend this product. 
(
2,955 out of 4,161
)
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Customer Reviews for H&R Block - Tax Software Prem & Bus 2026 - Windows
Customer Rating
1 out of 5
1
2018 Product was BAD
on April 16, 2019
Posted by: Hutchnola
from New Orleans, LA
I have used H&R Block for over 10 years. This year it was one thing after another going wrong. HORRIBLE experience--wouldn't load, crashed my new computer multiple times, State forms wouldn't load, and so on. Don't know what happened but will not use H&R Block again. There are lots of other products out there.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1 out of 5
1
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
keeps track of our multiple properties
on April 16, 2019
Posted by: GeneH
from Wofford Hgts Ca 93285
have been usinf HRBoock for over 10 years and appreciate their ease of use and dependability
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Messed up filing for an extension
on April 16, 2019
Posted by: Douglas Keachie
We got all of my wife's stuff in, saw we were running out of time, so we went to file for extension, e-filing. Product went ahead and sent in completed Tax Return, what there was of it. Now we are technically LATE! Will have to mail in a request for extension one day late, and deal with the IRS going ballistic over what is obviously a half baked return.
No, I would not recommend this to a friend.
Value
2 out of 5
2
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Be careful about saving changes
on April 16, 2019
Posted by: SgtAllen
from Chester County, Pa.
I filed a on-time extension, which was rejected because I had mis-typed one of our social security numbers. I have time before midnight to corrected. I corrected the number, clicked the "save" at the top of the screen, then used the "Take-me-to" I time to go back and file the extension. I ended up electronically filing a day late, because it didn't realize that the changes don't save unto you down to the end of the page and click "next". When this happens, the program should display a message "your changes were not saved".
Value
2 out of 5
2
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Works great
on April 16, 2019
Posted by: Furiousfloyd
from Houston tx
I bought this software again this year like I do every year it is worth every penny. One problem this year it would not accept my activation code an it caused me to file late this year. I did get a new code but it was after the dead line so you know that cost.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Great for rentals and small business
on April 16, 2019
Posted by: RJCA
from Fairport
You can file your llc returns, then do your personal returns with your rentals. I love that. When you download stock trades 1098B you have to review each one which is very time consuming. Overall it's a great product for the money.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Great features and vastly improved
on April 16, 2019
Posted by: twoody
from Georgia
This product was very user friendly and excelerated my dreaded experience. Saved me alot of time and searching and was thinking faster than I could. I was very pleased.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
the review and accuracy check was terrible
on April 16, 2019
Posted by: DonHou
from Houston
Most of the process proceeded well enough. However, when the checking phase began, it was really a tough slog. It tells you to review "issues" and data verification but gives you no idea what to do. It's impossible to make changes, and there are no instructions as to how to handle the high-lighted entries. It took several hours to work my way through the review, and in the end, I have no idea why it suddenly declared that everything was OK.
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1 out of 5
1
Written by a customer while visiting HRBlock
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