Customer reviews from HRBlock
H&R Block - Tax Software Prem & Bus 2026 - Windows
Average customer rating
4 out of 5
4
(9,581 Reviews)
Open Ratings Snapshot
Rating breakdown 9,581 reviews
5 Stars
5,223
4 Stars
1,677
3 Stars
1,025
2 Stars
689
1 Star
967
71%of customers recommend this product. 
(
2,955 out of 4,161
)
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Customer Reviews for H&R Block - Tax Software Prem & Bus 2026 - Windows
Customer Rating
3 out of 5
3
Not very good if your return isn't basic
on April 7, 2021
Posted by: Anonymous
from North Carolina
Verified Purchase:Yes
Less expensive than the TurboTax equivalent and it works fine enough, but the interview is not as good. Ok for basic returns, but not that good for more complicated ones. And the help function when something goes wrong is pretty bad. For example, my return was rejected by IRS. H&R Block gave me a rejection code (meaningless string of numbers and letters) and the advice to go through and check out every page of my return to see if I can find any mistakes. That's all the help they offered.
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Not next year.
on April 7, 2021
Posted by: mr pibbs
from Tampa, FL
Verified Purchase:Yes
The business side is literally the worst piece of software I have used. It would hang all the time, slow as molasses. Really it offered no help beyond just being an over complicated calculator. Oh, and forget trying to check for issues with the return - go make a cup of tea after you hit that button, because it is going to be a while. I should have just used the 1065 and done it by hand. The individual side was fine, but they all are.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
2 out of 5
2
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Help Feature is Less Helpful
on April 7, 2021
Posted by: TSmith10
from Columbus, OH
Verified Purchase:Yes
We have used H&R Block software for many years. Recent years the help text seems a little less and less helpful especially on the business side.
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
I would recommend this to a friend!
Value
3 out of 5
3
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Individual Program OK; Trust side much less so
on April 6, 2021
Posted by: No longer a fan of HRB
from Boston
Verified Purchase:Yes
I have had many issues; this year the trust program crashed frequently; the trust program couldn't find last year's files, requiring me to re-populate all of my personal and 1099 info (why stay with the same software year after year if there's no benefit from having prior year data?); and trust side state program I might as well do myself on paper, as there is minimal interview and no rules or instructions in the program. I think next year I go back to Turbo Tax.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
3 out of 5
3
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Glitchy software
on April 6, 2021
Posted by: J Glomb
from New York
Verified Purchase:Yes
H&R should spring for better programmers. The software is very glitchy.
No, I would not recommend this to a friend.
Value
3 out of 5
3
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Business return
on April 4, 2021
Posted by: Anonymous
from St. Louis MO
Verified Purchase:Yes
The business is unclear how the program works on specific returns. Explanations are general and don’t address specific problem.
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
I would recommend this to a friend!
Value
3 out of 5
3
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Good for Trusts
on April 4, 2021
Posted by: Melissa King
from Tampa, Florida
Verified Purchase:Yes
Software is good for completing trust taxes. I wish I had the ability to import from prior year and I really wish you would add a feature to e-file.
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Technical issues
on April 4, 2021
Posted by: fartknocker
Verified Purchase:Yes
The first problem is that it appears to only be sold in downloadable format, which means that if you lose your passcode to download and have computer problems, you’re out of luck.
Also, this year’s version had numerous glitches, causing me to have to re-enter my basic information repeatedly.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
3 out of 5
3
Written by a customer while visiting HRBlock
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