We use this program to do our own personal and business taxes. It offers explanations to ever line of entry. Our only issue is. Some of the explanations are extremely vague. And while there is a help section. It doesn't do much better giving better guidance. Thus why 4 stars and not 5. Botton line, take your time. Don't want to make the wrong decision and pay for it at the end.
No complaints with the personal program - smooth, fast, intuitive, and a good value. However the business program is a buggy, primitive struggle every year, and the 2020 edition was the worst yet.
Does everything you need to do to file your taxes, with additional information available if you need it. Doing it at home gives you time to find more records by saving and returning when you are ready.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Previous year was corrupted, I had to manually reenter everything. Program is confusing and navigation is extremely awkward. Error review wouldn't take you to where you actually needed to fix the underlying problem.