Customer reviews from HRBlock
H&R Block - Tax Software Prem & Bus 2026 - Windows
Average customer rating
4
(9,581 Reviews)
Rating breakdown 9,581 reviews
5 Stars
5,223
4 Stars
1,677
3 Stars
1,025
2 Stars
689
1 Star
967
71%of customers recommend this product.
(
2,955 out of
4,161)
Customer Reviews for H&R Block - Tax Software Prem & Bus 2026 - Windows
Customer Rating
2
Was it E-filed or Not!?!?
on April 15, 2024
Posted by: Longterm Previous User
from Harrisburg, PA
I've used HRBlock tax program to prepare my federal income tax for more than 15 yrs. This year when I e-filed my Fed tax, I received several messages that the submission was unsuccessful and couldn't connect with your servers. I tried 7 times and the failure messages were the same. I printed the forms and prepared to mail it on Mon Apr 15th. While looking at my emails on my phone I read 2 messages from HRB that the submission was successful, and that the IRS had accepted my return!!! Which message is correct? Which message should I believe and why is there a discrepancy?
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, April 18, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Leaseagent
from Norman ok
Verified Purchase:Yes
Pretty good but I wish I didn't have to reenter nane address etc every year for the same ten 1099s
Value
3
Written by a customer while visiting HRBlock
Posted by: MikeIsCompalining
from South Carolina
Verified Purchase:Yes
Easy to buy and install. Been using HRB for a long time and it's good it remains unchanged and consistent. A few buggy things noted. Some difficulty finding help with more advanced forms like K-1's. Program crashed at the end when submitting and transmitting returns. I had to update and re-enter data to complete returns. I was charge twice for state return and will request refund.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Social Media Department, April 18, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: KenLA
from Los Altos, CA
Verified Purchase:Yes
However. Sometimes it is hard to figure out what to do, eg., when partnership is sold to another partner, it is hard to figure out how to enter data from the K-1 and accurately provide the capital gain. QBI is auto rest to "0" if more than 10 K-1 QBI's are entered.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Mlaozark
from NW Arkansas
Verified Purchase:Yes
The business program wouldn’t import last year info or import by the internet info.
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: JeffroFlo
from Florida
Verified Purchase:Yes
This product got the job done but is not nearly as polished as more basic versions. I used it for a one-off filing for an estate opened in support of probate. Good enough for that, for sure. I was pleased that the basic version I use for my family’s returns was included.
I would recommend this to a friend!
Value
3
Response from HRBlockBy Social Media Department, April 17, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: KTKay
from ny
Verified Purchase:Yes
I find the business software, specifically the 1041 and it-205 almost impossible to navigate as a result I could NOT recommend it to anyone.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, April 17, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: MH00
Verified Purchase:Yes
Been using HRB for several years now, but the Business portion still has some serious flaws. It skips past questions that need to be answered, then requires you to go back and try to find them during review. Personal portion seems okay.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, April 18, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock