Customer reviews from HRBlock
H&R Block - Tax Software Prem & Bus 2026 - Windows
Average customer rating
4
(9,581 Reviews)
Rating breakdown 9,581 reviews
5 Stars
5,223
4 Stars
1,677
3 Stars
1,025
2 Stars
689
1 Star
967
71%of customers recommend this product.
(
2,955 out of
4,161)
Customer Reviews for H&R Block - Tax Software Prem & Bus 2026 - Windows
Posted by: like but frustrated
Verified Purchase:Yes
Very easy to navigate, gives details on how the numbers were calculated. It allows users to see the forms as they are filled and evaluate impact on total tax amounts as numbers are entered. It also has a section that answers common questions related to the data that is entered, such as what qualifies or not. We switched to H&R Block from its competitor years ago and never regretted it.
One issue that hasn't been resolved since 2 years ago was that the Scholarship income in Federal form 1040 wasn't fed into the state form that requires it to be reported as other income. We've been unable to do state tax with H&R Block for this reason. Would have given a 5 rating because of this issue.
One issue that hasn't been resolved since 2 years ago was that the Scholarship income in Federal form 1040 wasn't fed into the state form that requires it to be reported as other income. We've been unable to do state tax with H&R Block for this reason. Would have given a 5 rating because of this issue.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: JFA1
from NSB, Florida
Verified Purchase:Yes
We have used this several years in a row. Relatively intuitive. We got stumped around 2 areas: home office allowances which tries to force the use of schedule C to report, which causes a double reporting of income when a K1 is used, and secondly around making contributions to a non-employer funded IRA by seniors over 70.
Pros: Easy to prepare, Maximizes refund
Cons: Time consuming
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: khiservice
from Saint Louis, MO
Verified Purchase:Yes
I can't recall how many years I've been using H&R Block's tax preparation software----I think I started in 2007. I have always found it to be easy and thorough. However I was disappointed this year that the physical disc option was not available.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H & R Block, April 18, 2024
Thank you for leaving a review, and for providing positive feedback! We're glad you had a great experience at H&R Block!
Written by a customer while visiting HRBlock
Posted by: trobin5527
Verified Purchase:Yes
Have used TurboTax for years, thought I would try H&R, extremely disappointed, will be going back to TurboTax.
No, I would not recommend this to a friend.
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Kyle512
from Austin, TX
Verified Purchase:Yes
Bought this to do the taxes for my sole-member S-Corp, and found it to be very unhelpful. The majority of the forms it seems to basically just make you fill in the IRS forms with no contextual guidance or help. Clicking "form instructions" always seems to be a dead end, resulting in just having to Google the form to get to the IRS website's instructions. It has you fill in worksheets that aren't required, and then the verification check complains that you have those worksheets. Overall, a terrible piece of software for businesses. The Personal product did actually work pretty well. Had plenty of guidance and way less bugs.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Social Media Team, H & R Block, April 18, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: DKB123
from NC
Verified Purchase:Yes
Have been using H&R software for several years. Most of the questions they ask are easy to understand and relate directly to the corresponding IRS form. Occasionally some of the less common forms have additional detail which the softwares question didn’t provide.
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Unhappy33
from Beaufort County, SC
Verified Purchase:Yes
Long time user and I like the software, but glitches on April 15th lead to my return not being filed electronically. I ended up paper filing my federal which screwed up my state filing. Not sure I will use this product again.
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: noyb3
from nyc
Verified Purchase:Yes
1) it's scary when the program asks for the account numbers for your financial accounts. Please make it clear that enter account number is Optional.
2) then there is the "allow foreign countries to access your tax data". If there's a data breach in a foreign country and they have your account numbers, you're in big trouble. I had to call Help Desk to figure-out/back-track/back-out of the "allow foreign access" option.
I would recommend this to a friend!
Written by a customer while visiting HRBlock