Customer reviews from HRBlock
H&R Block - Tax Software Prem & Bus 2026 - Windows
Average customer rating
4 out of 5
4
(9,581 Reviews)
Open Ratings Snapshot
Rating breakdown 9,581 reviews
5 Stars
5,223
4 Stars
1,677
3 Stars
1,025
2 Stars
689
1 Star
967
71%of customers recommend this product. 
(
2,955 out of 4,161
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Prem & Bus 2026 - Windows
Customer Rating
4 out of 5
4
Good until due date fiasco
on April 18, 2024
Posted by: Mama666
from Kilmarnock, VA
Verified Purchase:Yes
We have used this software a very long time. Most of the time, it is helpful. Some of the time, it requires further explanation not in the help menu. This year, 2024, was a mess with the due date filing issues. Even afterwards when supposedly fixed, the software wouldn’t update.
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Another Easy Fining Year!
on April 18, 2024
Posted by: CanvasEagle
from Hartford, CT
Verified Purchase:Yes
H&R Block tax software continues to be easy to use, despite our changing circumstances. Once I had all the information organized, entry was as easy as 1-2-3.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
this is the worst tax program
on April 18, 2024
Posted by: larry g 111
from plantation, fl
Verified Purchase:Yes
i used this tax program it has nothing but problems worst tax ever because of this program
No, I would not recommend this to a friend.
Value
1 out of 5
1
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
To File for a Corporation is still complicated
on April 18, 2024
Posted by: bsandy_com
from Los Angeles, CA
Verified Purchase:Yes
If the IRS form requires an actual signature. SAY IT! Don't make us GUESS IT. It takes hours to learn it. So, H&RBlock should make easy to add signature. It is the second year that I had to suffer. CREATE A PAGE or add a step:
[ADD SIGNATURE OF FILER HERE (as JPG, PNG or tiff !!!!!!!!!!!]
Pros: Maximizes refund
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
5 out of 5
5
Response from HRBlockBy Social Media Team, H & R Block, April 18, 2024
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Great year after year!
on April 18, 2024
Posted by: LCGreeny
from Roxboro, NC
Verified Purchase:Yes
I have used this product for over 10 years and it has been accurate and easy to use.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Losing your Edge
on April 18, 2024
Posted by: B00Greg
from Murphys,Ca
Verified Purchase:Yes
I've been using HR Block for many, many years. The language used to explain more complicated entries, like tax credits, is often muddled and confusing. The help sections for those same entries are often poorly written without relevant examples. Finally, I use the filing separately calculation sheet to separate our individual tax liabilities. There's a major calculation error within this sheet. Not a confidence builder.
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3 out of 5
3
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Good for more basic returns
on April 18, 2024
Posted by: AVLBrian
from Asheville NC
Verified Purchase:Yes
We have two investments that issue K-1a and the software is woefully inadequate for handling these investments. H&R Block having server issues on April 15th was also very disappointing.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3 out of 5
3
Response from HRBlockBy Social Media Team, H & R Block, April 18, 2024
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Quick and Easy to Understand
on April 18, 2024
Posted by: Zer0_Divide
from New York, NY
Verified Purchase:Yes
Relatively easy to understand explanations of the IRS excrement make the excruciating pain of U.S. Taxes just a little bit easier.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
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