We have used this software a very long time. Most of the time, it is helpful. Some of the time, it requires further explanation not in the help menu. This year, 2024, was a mess with the due date filing issues. Even afterwards when supposedly fixed, the software wouldn’t update.
H&R Block tax software continues to be easy to use, despite our changing circumstances. Once I had all the information organized, entry was as easy as 1-2-3.
i used this tax program it has nothing but problems worst tax ever because of this program
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
If the IRS form requires an actual signature. SAY IT! Don't make us GUESS IT. It takes hours to learn it. So, H&RBlock should make easy to add signature. It is the second year that I had to suffer. CREATE A PAGE or add a step: [ADD SIGNATURE OF FILER HERE (as JPG, PNG or tiff !!!!!!!!!!!]
Pros: Maximizes refund
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
5
Response from HRBlockBy Social Media Team, H & R Block, April 18, 2024
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
I've been using HR Block for many, many years. The language used to explain more complicated entries, like tax credits, is often muddled and confusing. The help sections for those same entries are often poorly written without relevant examples. Finally, I use the filing separately calculation sheet to separate our individual tax liabilities. There's a major calculation error within this sheet. Not a confidence builder.
We have two investments that issue K-1a and the software is woefully inadequate for handling these investments. H&R Block having server issues on April 15th was also very disappointing.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Team, H & R Block, April 18, 2024
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.