Customer reviews from HRBlock
H&R Block - Tax Software Prem & Bus 2026 - Windows
Average customer rating
4
(9,581 Reviews)
Rating breakdown 9,581 reviews
5 Stars
5,223
4 Stars
1,677
3 Stars
1,025
2 Stars
689
1 Star
967
71%of customers recommend this product.
(
2,955 out of
4,161)
Customer Reviews for H&R Block - Tax Software Prem & Bus 2026 - Windows
Posted by: BrettCal
from Salisbury, MD
Verified Purchase:Yes
This program is used by thousands of professional tax preparers at hundreds of locations across the country. Real world applications with as many variations as possible.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Tax Filer 1004
from Chicago IL
Verified Purchase:Yes
I had to try multiple times to file on Monday, 4/15 before finally getting through. My federal return was accepted by my state didn’t get accepted until the next day.
Your system issues caused a great amount of anxiety.
No, I would not recommend this to a friend.
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: bobbimac
Verified Purchase:Yes
It is easy to use. It doesn't explain some forms and how to calculate them.
Pros: Easy to prepare, Easy to import documents
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Marv12
from Indianola, IA
Verified Purchase:Yes
I like the program. I think they need to expand the number of returns you can do. 5 returns go quickly. i do 10-15 family and friends every year. I like how the program guidensnyou through the return.
Pros: Easy to prepare
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Al3131
from Arkansas
Verified Purchase:Yes
This is our 5th year using H&R Block and would not switch back to the other software. Very easy to use and information is always accurate when pulling in previous years taxes.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: JasonBart
from Akron, OH
Verified Purchase:Yes
I had difficulty efiling on tax weekend. I had to attempt it over 50 times and even mail in some returns because it didn’t work.
Pros: Easy to prepare
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: ATLuser
from Atlanta, GA
Verified Purchase:Yes
Could not e-file my returns as your systems had a glitch so I had to print the returns, drive to the post office and mail them. Defeats the purpose of me buying your app. Also, your labeling is very misleading, I was expecting it to install one app to do my taxes not two apps, one for me and another for my business.
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Very bad choice999
from Wadena IA
Verified Purchase:Yes
Have uses HR for over a decade and it worked. This year after seeing the lowest risk factor i have ever seen prior to filing, i had 2 rejections so far. Waited over 3 hours to reach Human help and even the advanced techs couldnt interpret the codes to resolve the rejection code/s I have missed filing deadline. i was informed they would contnue working on it and havent heard from anyone since, Today is apr 20.
No, I would not recommend this to a friend.
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock