Several rimes this year as in the past i have had to figure out why elements of program did not work as they should. Having used it several times since switching from turbotax i can solve problem. Main adavantage of program isprice.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
5
Response from HRBlockBy Social Media Department, May 1, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I am always able to finish my taxes fairly simply. The federal program is pretty straightforward. The state program always leaves me wondering if I did it right.
This product works well, keeping track of tax things from year-to-year. Sometimes what I want to do is not as clear as I would like, but after a bit I can figure it out. I am a convert to HR Block from Turbo Tax several years ago, I found that a single HR Block product does what I need without TT's annoying practices of upselling. But TT was more user-friendly I do think.
My business version continuously aborted especially when retrieving an LLC with a state attached. Importing last year's return should be painless. It wasn't. Attempting to restore a backup on last years version for a return from last year was so problematic that I almost gave up. Even importing last year's return was problematic. THe software allowed me to file a return with a missing answer to a question that the IRS caught. What?
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Team, H & R Block, May 1, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.