Customer reviews from HRBlock
H&R Block - Tax Software Prem & Bus 2026 - Windows
Average customer rating
4 out of 5
4
(9,581 Reviews)
Open Ratings Snapshot
Rating breakdown 9,581 reviews
5 Stars
5,223
4 Stars
1,677
3 Stars
1,025
2 Stars
689
1 Star
967
71%of customers recommend this product. 
(
2,955 out of 4,161
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Prem & Bus 2026 - Windows
Customer Rating
5 out of 5
5
So easy to use
on April 26, 2024
Posted by: GnK88
from Virginia
Verified Purchase:Yes
We've used this software year after year and it's always been easy to use and guides you from step to step.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Support could be better
on April 26, 2024
Posted by: onthebeach
from Long island NY
Verified Purchase:Yes
Several rimes this year as in the past i have had to figure out why elements of program did not work as they should. Having used it several times since switching from turbotax i can solve problem. Main adavantage of program isprice.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
5 out of 5
5
Response from HRBlockBy Social Media Department, May 1, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Easy to use
on April 26, 2024
Posted by: Step369
from Jackson, TN
Verified Purchase:Yes
Have used this product for many years and it keeps getting easier to use each time.
Pros: Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Familiar format. Using HRB for years
on April 26, 2024
Posted by: Russ1946
from Traverse city, MI
Verified Purchase:Yes
I am always able to finish my taxes fairly simply. The federal program is pretty straightforward. The state program always leaves me wondering if I did it right.
Pros: Easy to prepare
Value
3 out of 5
3
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
works as expected
on April 26, 2024
Posted by: RobertGT
from Georgetown Texas
Verified Purchase:Yes
This product works well, keeping track of tax things from year-to-year. Sometimes what I want to do is not as clear as I would like, but after a bit I can figure it out. I am a convert to HR Block from Turbo Tax several years ago, I found that a single HR Block product does what I need without TT's annoying practices of upselling. But TT was more user-friendly I do think.
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Bugs, Aborts, Missing Validation(s)
on April 26, 2024
Posted by: Skiddy1956
from California
Verified Purchase:Yes
My business version continuously aborted especially when retrieving an LLC with a state attached. Importing last year's return should be painless. It wasn't. Attempting to restore a backup on last years version for a return from last year was so problematic that I almost gave up. Even importing last year's return was problematic. THe software allowed me to file a return with a missing answer to a question that the IRS caught. What?
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3 out of 5
3
Response from HRBlockBy Social Media Team, H & R Block, May 1, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy to use and understand
on April 26, 2024
Posted by: BrunoTX
from TX
Verified Purchase:Yes
worth the cost and couldnt believe I could do it myself
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Quick refund
on April 26, 2024
Posted by: Joynat
Verified Purchase:Yes
There were some complex questions but for the most part questions were straightforward and interview went fast.
Pros: Easy to prepare
I would recommend this to a friend!
Value
3 out of 5
3
Written by a customer while visiting HRBlock
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