Customer reviews from HRBlock
H&R Block - Tax Software Prem & Bus 2026 - Windows
Average customer rating
4
(9,581 Reviews)
Rating breakdown 9,581 reviews
5 Stars
5,223
4 Stars
1,677
3 Stars
1,025
2 Stars
689
1 Star
967
71%of customers recommend this product.
(
2,955 out of
4,161)
Customer Reviews for H&R Block - Tax Software Prem & Bus 2026 - Windows
Posted by: Mark 41
from Lombard, IL
Verified Purchase:Yes
I used this software, and it was so easy to use step by step. I got my taxes done so fast this year.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 2, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Archbooks
from Springtown TX
Verified Purchase:Yes
I have used this product for many years. It works for most tax returns.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Earl228
from Houston, Tx
Verified Purchase:Yes
I have used HR Block for multiple filings each year for multiple years. I found this years 1041 for my son's trust to be unusable and had to seek a CPA for assistance. The regular 1040 was good as usual. It is unlikely I will attempt to do the Trust using HR Block again
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, April 29, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Action07
from San Francisco, CA
Verified Purchase:Yes
The UI is still designed in year 2000. Hard to find previous year return. Sometimes, even if you saved previous year, hard to import. Why cannot they store a backup that can be imported in 2024?
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, April 29, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Jarrard Solutions Tax Pro
from Kansas City, MO
Verified Purchase:Yes
I have purchased this software every year, but I have started noticing things that are not being updated. Particularly with State Tax laws are not quite up to date. The mail to addresses are not up to date. When I reached out for a tax professional connected to the software, I found there is no such person. The "tax professionals" at the brick and mortor stores gave inaccurate advice. I new more about the tax law than they did. I verified my position with the state Department of revenue.
Pros: Easy to prepare, Easy to import documents
Cons: Doesn't maximize refund
Value
4
Response from HRBlockBy Social Media Department, April 29, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: dkpersonal
Verified Purchase:Yes
I have used this product for years and this year went to the premium business due to being self employed. My biggesed issue was with the self employment insurance, i never was able to get it to work correctly so ended up just putting my premiums as an itemized deduction.
Pros: Easy to import documents
Cons: Hard to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Social Media Department, April 29, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Taxes are awesome
from Frackville PA
Verified Purchase:Yes
When I was submitting my E-file the server gateway was down for almost 24 hours. To make matters worse it charged my credit card every time I tried to process it. It was totally unacceptable.
Pros: Easy to prepare, Maximizes refund
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Posted by: MMoe
from Gemeva NY
Verified Purchase:Yes
The question guided approach worked well. I had a sale of a commercial property and was able to do my own taxes with this software.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock