The personal part was good as usual. However, the business software was very inconvenient. It stays in an old format which the IRS does not accept even after software updates. And HR Block support cannot solve the issue. It turns out to be a delayed filing and cost extra money for paper filing.
Pros: Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Social Media Department, April 29, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Supposed to have 5 free filings . Tryed with first return said all were used. I never used one free teturn
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, April 29, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Have been using this product for probably ten years and it makes a complicated job much easier. Bringing forward from the previous year helps a lot, a lot lot.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H & R Block, May 2, 2024
We appreciate your business, and thank you for the valuable feedback!
I used the software for my business taxes and personal. It covered everything I needed and and was easy to use. I had a little difficulty navigating through some of it, but I think that was because I didn’t understand what I was doing at first. I ended up with the largest return I’ve ever had and the tax adviser I reached out to was very helpful and gave me the help I needed right away.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H & R Block, May 2, 2024
We appreciate your business, and thank you for the valuable feedback!