Customer reviews from HRBlock
H&R Block - Tax Software Prem & Bus 2026 - Windows
Average customer rating
4
(9,581 Reviews)
Rating breakdown 9,581 reviews
5 Stars
5,223
4 Stars
1,677
3 Stars
1,025
2 Stars
689
1 Star
967
71%of customers recommend this product.
(
2,955 out of
4,161)
Customer Reviews for H&R Block - Tax Software Prem & Bus 2026 - Windows
Posted by: Tony63
from Stuart's Draft, Va.24477
Verified Purchase:Yes
I paid more money this year for this software than I have in 10 years, and I'm not even sure that my return was sent. It doesn't say on your software, and I owe money. Which.your software was how I was supposed to pay. I did get an email saying my return was accepted but your software still says it hasn't.
Value
2
Response from HRBlockBy Social Media Department, May 8, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: MMouse
from Virginia
Verified Purchase:Yes
Have been using this for pver 15 years and will continue.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H&R Block, May 8, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Orville17
from Winter Haven FL
Verified Purchase:Yes
My second year using the software- Does a great job!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H&R Block, May 8, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: xyzz876
from Greensboro, NC
Verified Purchase:Yes
I have used HR Block for over a decade. I have always found ti to be a solid program at a decent price.
This year's breakdown of the efile system on tax day, however, has me thinking of switching next year. I had to take the day off of work to get everything printed and mailed on time.
This year's breakdown of the efile system on tax day, however, has me thinking of switching next year. I had to take the day off of work to get everything printed and mailed on time.
Pros: Maximizes refund, Easy to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Team, H&R Block, May 8, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide
5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we
can assist in any way.
5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we
can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Xfire7
from Temple, Texas
Verified Purchase:Yes
Used for over 10 years now. Each year is a struggle. HR Block picks up previous years return and goes from there. I am pleased overall with results, but would love more help with planning for next year as tax code changes, would love a mid year accessment and planning update.
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 7, 2024
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: SteveGrin
from Fort Myers, FL
Verified Purchase:Yes
I really prefer having my tax files local rather than on the web, it was very easy to check various scenarios by copying and renaming files.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H&R Block, May 7, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: EJWS
from Fairfax Virginia
Verified Purchase:Yes
I have been a user of H&R Block desktop tax software for over 25 years. Since the company moved to downloading the software instead of the disk, the process has not been very smooth. I have experienced issues with the downloading process every year ranging from not being able to download to the program having application errors.
Pros: Easy to prepare
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy H&R Block Social Media Department, May 7, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Cigar man
from Massachusetts
Verified Purchase:Yes
I have been using the program for over twenty years. It does what I want and I have never been audited. Can't beat that.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H&R Block, May 7, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock