Customer reviews from HRBlock
H&R Block - Tax Software Prem & Bus 2026 - Windows
Average customer rating
4
(9,581 Reviews)
Rating breakdown 9,581 reviews
5 Stars
5,223
4 Stars
1,677
3 Stars
1,025
2 Stars
689
1 Star
967
71%of customers recommend this product.
(
2,955 out of
4,161)
Customer Reviews for H&R Block - Tax Software Prem & Bus 2026 - Windows
Customer Rating
1
Disappointed in program. It charges for state bef
on April 21, 2026
Posted by: Disappoint kathy
from Menasha, wi
Verified Purchase:Yes
Not happy. You keep charging me for wi efile. I got 2 back. I havent looked on bank account yet to see if it was credited back. You are supposed to charge until federal is excepted. But whenever you go back on to finalize you get charged. I will go on tonight and try again. I didnt have enough in the bank to have youto keep charging me. Very disappointed.
Pros: Easy to prepare
Cons: Doesn't maximize refund, Hard to import documents
No, I would not recommend this to a friend.
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 22, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Greenbak
from Arlington, TX
Verified Purchase:Yes
I'm glad I was able to get away from TurboTax, but i think the "interview" process could be better with H&RBlock software. Several areas where I was guessing what to do or how to do something... Also, it seems I was able to do a Sole Proprietorship return for my son without needing the "Business" package. This could also be made clearer in the definitions for what package does what on the website (H&R and Amazon).
Pros: Fast
Cons: Time consuming, Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sydney, Social Media Department, April 22, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Apna
from Pittsburgh
Verified Purchase:Yes
I bought the software in Nov
But when used could not file because of software issue which they did not fix till 1st week of April
Bad service
Definitely will not renew next year
But when used could not file because of software issue which they did not fix till 1st week of April
Bad service
Definitely will not renew next year
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Max, Social Media Team, April 21, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: CAL85
from Silicon Valley
Verified Purchase:Yes
This year my trust tax prep went pretty smoothly. I feel fairly confident that all topics were covered and that the results are accurate. There is always room for improvement. Input could be more transparent and worksheets could be more user friendly. I've been using this software for years and I'd say that this year's version was good.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4
Good Product Overall, but Lacks Seamless Tax Integ
on April 21, 2026
Posted by: Y225
from Virginia
Verified Purchase:Yes
Pretty easy to use and a solid product overall. However, there are areas in the business workflow that aren’t clearly defined, especially when errors occur. Also, business tax filings should automatically pre-populate into the individual return, rather than requiring manual entry after filing.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sydney, Social Media Department, April 22, 2026
We’re so happy to hear about your good experience! We appreciate your time & business and thank you for the valuable feedback! Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: AanotherUnhappycust
from New Mexico
Verified Purchase:Yes
Terrible. You didn't even taout the taxes I owed and charge my credit card like you were supposed to.
Cons: Time consuming, Hard to import documents
Value
1
Response from HRBlockBy Max, Social Media Team, April 21, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: MikeNick
Verified Purchase:Yes
The program is reasonably easy to navigate. It would be helpful if the tax returns' instruction letter clearly reflected the expectations of the filing. (i.e.: "Your federal tax return is being e-filed and the balance due of $xxx will be automatically drawn from your bank account on April 15, 2026. Your state tax return is being e-filed and you should expect a refund of $xxx to be directly deposited to your bank account.")
Pros: Fast
Value
4
Response from HRBlockBy Max, Social Media Team, April 21, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: fxstdman
from Vidalia, Louisiana
Verified Purchase:Yes
Great Tax Software! I have used H&R Block for many years and am always pleased with the ease of importing prior years information. The software guides me thru the process and alerts me to changes from year to year.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock