Customer reviews from HRBlock
H&R Block - Tax Software Prem & Bus 2026 - Windows
Average customer rating
4
(9,581 Reviews)
Rating breakdown 9,581 reviews
5 Stars
5,223
4 Stars
1,677
3 Stars
1,025
2 Stars
689
1 Star
967
71%of customers recommend this product.
(
2,955 out of
4,161)
Customer Reviews for H&R Block - Tax Software Prem & Bus 2026 - Windows
Posted by: Jign
Verified Purchase:Yes
I finish my taxes the day before they were due at 11pm. Then I get the message from hrblock that they cannot efile my state return after misleading me to believe they could. Post office was closed so it was too late to mail. The same thing happened with my business taxes. I had to use taxact instead to efile. I will never use hrblock again. Lesson learned.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Team, October 20, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns.
Written by a customer while visiting HRBlock
Posted by: MCee
from South Florida, Fl
Verified Purchase:Yes
H & R Block Premium & Business is the best tax program out there. It is user friendly.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, October 20, 2024
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: GrimStreaker
from Provo, Utah
Verified Purchase:Yes
Tried & Tested, used every year for the last 20, completely reliable, family comes to me to do their taxes as well so if you count all of us 7 users per year that's a lot of taxes. Fair Price year after year, easy efile, reliable tax review before submitting, what more could you ask for, oh yeah they also cover you when you efile if you were to be audited.
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, October 20, 2024
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous3705741290
from New York, NY
Verified Purchase:Yes
I enter the incorrect the first then then the program keeps on saying the return was filed when I didn’t submit. The program glitch not sure because it was the last day of the extension very disappointing. I still can’t submit my tax return.I paid the software not right.
Cons: Doesn't maximize refund, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Team, October 20, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: rytrail
from Anchorage, AK
Verified Purchase:Yes
Tried to use Block Business for a Form 1065. All the program would do is crash. Could not electronically file. After fourth attempts and starting over each time and reinputting the date the files always become corrupted. I had to purchase Turbo Tax to file the Form 1065. Will no longer use Block software, total waste of money.
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Team, October 19, 2024
thank you for bringing your experience to our attention. We're disappointed to learn that we didn't meet your expectation. Ensuring customer satisfaction is our top priority, and we're eager to address any issues you encountered. Please contact our support team at 1-800-472-5625 so we can assist you further.
Written by a customer while visiting HRBlock
Posted by: buzzbee
from Washington
Verified Purchase:Yes
Way too expensive given the amount of glitches AND lack of section explanations. TurboTax does a better job explaining things for the user. I feel this product is more for the person who understands how to do taxes. I did all right but not without a bit of online research for clarification.
Pros: Maximizes refund, Easy to import documents
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Team, October 19, 2024
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Filed again
from Maine
Verified Purchase:Yes
Long time customer and will continue as the price stays affordable
I would recommend this to a friend!
Value
3
Response from HRBlockBy Social Media Team, October 19, 2024
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Randyman909
from Altoona, PA
Verified Purchase:Yes
Everything worked well until it came to efile. IRS wanted my PIN, which the program didn't ask me for and so rejected the first attempt. I looked it up and added it to my return. The software saved the updated return as an amended return, overwriting the original. When I tried to efille with the new info I received error messages that I couldn't file an amended return since the first wasn't accepted by the IRS. I went to IRS and used their Fillable Forms to manually input the numbers from the software. The first attempt was rejected because a line was empty. I corrected that, had no problem resubmitting and the return was finally accepted.
Pros: Maximizes refund
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, October 18, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock