Customer reviews from HRBlock
H&R Block - Tax Software Prem & Bus 2026 - Windows
Average customer rating
4
(9,581 Reviews)
Rating breakdown 9,581 reviews
5 Stars
5,223
4 Stars
1,677
3 Stars
1,025
2 Stars
689
1 Star
967
71%of customers recommend this product.
(
2,955 out of
4,161)
Customer Reviews for H&R Block - Tax Software Prem & Bus 2026 - Windows
Posted by: Anonymous
from Tennessee
Verified Purchase:Yes
I cannot recommend this product for filing an estate return. The user interface is really bad. The interview section is .mostly AWOL, requiring the user to type data directly into many forms. There is no way to override some locked fields found on some forms like 1041 T.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Andrea, Social Media Team, February 17, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from San Mateo CA
Verified Purchase:Yes
The 2024 H&R tax software is a User friendly product!
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, February 17, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Judipa
from Iowa
Verified Purchase:Yes
I have always used H and R Block software since I was a senior tax consultant for them for 40 years. I find it easy to use and I have confidence in the correctness of the return when I send it off for filing.
Pros: Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, February 17, 2025
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: Jeff999999
from Oregon
Verified Purchase:Yes
I have been using HR Block for years and after starting an LLC, I decided to use HR Business. The experience was incredibly poor. I felt the user interface and the information needed to guide on answers was either poor or non existent. I would not purchase again.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, February 17, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Michigan
Verified Purchase:Yes
Bought early in October nad just files taxes. I have used H&R Block tax software for about ten years now and am happy with the results. Tax filing is pretty easy by just following the interview process.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, February 17, 2025
Hello Edward, thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: Steve1976
from Nc
Verified Purchase:Yes
IRS will not accept e-file....no errors found. Frustrating
Pros: Maximizes refund
Cons: Hard to import documents
I would recommend this to a friend!
Value
2
Response from HRBlockBy Sean, Social Media Team, February 17, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Roman Star
Verified Purchase:Yes
Estrella Romero does our tax returns every year.
She is thorough, fast and efficient.
She is thorough, fast and efficient.
Response from HRBlockBy Sean, Social Media Team, February 17, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3
OK but seems to have lots of quirks
on February 16, 2025
Posted by: IsurvivedHRBlock2024
from PA
I don't think they do enough testing of the various features particularly with the business part of the software. Check boxes go back to things that weren't selected so you need to be careful. Feels like it was made and tested by a bunch of people that work from home.
I would recommend this to a friend!
Value
2
Response from HRBlockBy Social Media Department, February 17, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock