Customer reviews from HRBlock
H&R Block - Tax Software Prem & Bus 2026 - Windows
Average customer rating
4 out of 5
4
(9,581 Reviews)
Open Ratings Snapshot
Rating breakdown 9,581 reviews
5 Stars
5,223
4 Stars
1,677
3 Stars
1,025
2 Stars
689
1 Star
967
71%of customers recommend this product. 
(
2,955 out of 4,161
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Prem & Bus 2026 - Windows
Customer Rating
5 out of 5
5
Tried and Trusted
on October 17, 2026
Posted by: Anonymous
from South Carolina
Verified Purchase:Yes
My sister uses this service to do my taxes every year and she relies on it exclusively!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Lexis, Social Media Team, October 19, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Like the Updates to make parts of this easier
on October 16, 2026
Posted by: acarlson999
from Arizona
Verified Purchase:Yes
Figuring out the way to file for the other filers is not easy. The K-1 questions, descriptions and boxes do not match what our CPA gives us, so it's very confusing. Otherwise, this felt easier than last years return process.
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Lexis, Social Media Team, October 19, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
More Intuitive
on October 16, 2026
Posted by: Anonymous
from Texas
Verified Purchase:Yes
The business programs are getting more intuitive but not as streamlined as I would like. The printing side of things is odd and cumbersome. The personal programs are totally different but user friendly.
Pros: Easy to prepare
Value
5 out of 5
5
Response from HRBlockBy Lexis, Social Media Team, October 16, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
2025 Tax refund
on October 16, 2026
Posted by: I am alive
from TEXAS
Verified Purchase:Yes
Did not help me with my activation code when I could not find it
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Lexis, Social Media Team, October 16, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
easy to follow steps
on October 15, 2026
Posted by: NKaria
from Tampa FL
Verified Purchase:Yes
Good to work along with .easy to follow the step, also AI helps within the system, the calcuation form, all adjuste itself if we key the amoutn right place....
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Lexis, Social Media Team, October 15, 2026
NKaria, We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
User friendly and intuitive
on October 9, 2026
Posted by: DJ9446
Verified Purchase:Yes
Have used for the past 15 years. So I know it well and meets my needs for a semi complex 2040 return.
Response from HRBlockBy Lexis, Social Media Team, October 12, 2026
DJ9446, We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Long time customer
on October 6, 2026
Posted by: Anonymous
from WI
Verified Purchase:Yes
I have used the product for many years going back to when it was called Tax Cut. I have rarely had any problems that were not resolved easy
Pros: Easy to prepare
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy Tra Social Media Team, October 7, 2026
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we
can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Unhappy forms are missing
on October 5, 2026
Posted by: Whitebox
Verified Purchase:Yes
Upset all the forms I need are not provided and there is no way to add the forms to an efile, unlike your competitors, requiring me to paper file. Specifically form 8990, which many people would need and form 7203. It would be great if you could at least add the 8990, if not I would need to use a different software product in the future. Or at the very least be able to add the forms to the efile.
Pros: Easy to prepare
No, I would not recommend this to a friend.
Value
5 out of 5
5
Response from HRBlockBy Lexis, Social Media Team, October 8, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Showing 9-16 of 4011 results 
<< 1 2 3 4 5 ... 502 >>