Customer reviews from HRBlock
H&R Block - Tax Software Prem & Bus 2026 - Windows
Average customer rating
4 out of 5
4
(9,581 Reviews)
Open Ratings Snapshot
Rating breakdown 9,581 reviews
5 Stars
5,223
4 Stars
1,677
3 Stars
1,025
2 Stars
689
1 Star
967
71%of customers recommend this product. 
(
2,955 out of 4,161
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Prem & Bus 2026 - Windows
Customer Rating
4 out of 5
4
Much improved. Worked great.
on March 10, 2025
Posted by: Mebert002
from Tampa, FL
Verified Purchase:Yes
The 2024 version of these two products was much improved over previous years. No issues with the interview style. Worked as expected. Since I needed to use both, the combined package was most economical for me.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Abbie, Social Media Department, March 10, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy
on March 10, 2025
Posted by: Bearbig
Verified Purchase:Yes
Easy to use, helpful resources, and quick filing options. Feel secure with audit analysis & audit support. Highly recommended.
Pros: Easy to prepare, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy Kira, Social Media Team, March 10, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Business software crashing
on March 10, 2025
Posted by: Anonymous
from Athens, GA
Verified Purchase:Yes
Business software keeps crashing. I was not able to download last year's data so i had to completely re-enter all information. The system won't let me save the return or upload the required 8453 form to efile it. Thankfully, I was able to print the return and mail it.
Personal return software is working fine.
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy Eva, Social Media Team, March 11, 2025
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Customer for years
on March 10, 2025
Posted by: Ron in Fl
Verified Purchase:Yes
Easy to download program was reliable, not sure where the hurricane damage credit was to be taken still have questions . E file easy to do
Pros: Easy to prepare
Value
4 out of 5
4
Response from HRBlockBy Kira, Social Media Team, March 10, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Easy applicaton
on March 10, 2025
Posted by: Old Bozo
Verified Purchase:Yes
The cd was easy to install and use. The only problem came during the final review when several changes were required to be made. I do not know why the information was not entered during the initial use. It was the program that requested the changes and the program that did not enter the date correctly during initial use
Response from HRBlockBy Joy, Social Media Department, March 10, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
It does the job with a bit of frustration
on March 10, 2025
Posted by: BJ1020
Verified Purchase:Yes
I bought the business product, but after downloading and installing, the business application wouldn't launch. I called and a rep spent a few hours with me trying to resolve the problem. I was given a case number and told they would call back in 5 business days with a solution. It didn't happen. I finally discovered that it only works if you run as administrator, a simple solution. The personal application performed well. Better instructions for attachments for state filing would be helpful.
Value
4 out of 5
4
Response from HRBlockBy Joy, Social Media Department, March 10, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Won't buy it again. Software was incomplete.
on March 9, 2025
Posted by: Very upset 9804
from Fl
Verified Purchase:Yes
Software was defective.
Had to wait until feb 14 update to be able to electronically file taxes.
Very very upset.
Won't buy it again.
No, I would not recommend this to a friend.
Value
1 out of 5
1
Response from HRBlockBy Abbie, Social Media Department, March 10, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy to use
on March 9, 2025
Posted by: Roger123
from Mt Pleasant, Iowa
Verified Purchase:Yes
I have used this program for 24 years and have always found it easy to use as well as accurate. It is very thorough and I've never been questioned by the IRS. Great program!
Pros: Easy to prepare, Easy to import documents, Fast
Value
4 out of 5
4
Response from HRBlockBy Kira, Social Media Team, March 10, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
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