Customer reviews from HRBlock
H&R Block - Tax Software Prem & Bus 2026 - Windows
Average customer rating
4
(9,581 Reviews)
Rating breakdown 9,581 reviews
5 Stars
5,223
4 Stars
1,677
3 Stars
1,025
2 Stars
689
1 Star
967
71%of customers recommend this product.
(
2,955 out of
4,161)
Customer Reviews for H&R Block - Tax Software Prem & Bus 2026 - Windows
Posted by: FixeditRob
Verified Purchase:Yes
This software works great for my family taxes, but is clunky and downright infuriating for my business taxes.
On the business side, there's no tax file saved as a backup on my pc anywhere. All the data is somehow buried in the Windows application data. This is unacceptable in 2025. I should be able to uninstall the application without losing my import data for next year.
Response from HRBlockBy Brittany, Social Media Department, March 11, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from JACKSONVILLE FL
Verified Purchase:Yes
As a former HRB in office tax pro, I find the home version just as good. A real value
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Brittany, Social Media Department, March 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: LRSUsan
from Little Rock AR
Verified Purchase:Yes
Almost 3 weeks into tax season before I could efile my 1040 with Schedule and vehicle expenses is unacceptable. I am still not convinced it was complete. Very disappointed
Pros: Easy to prepare
Cons: Time consuming
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Kira, Social Media Team, March 11, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
Written by a customer while visiting HRBlock
Customer Rating
4
Two applications with different quality levels
on March 10, 2025
Posted by: SteveNC123
from Charlotte
Verified Purchase:Yes
Personal tax software is great but business software interview looks old, and the business import features have issues.
Pros: Easy to prepare
Cons: Hard to import documents
Value
5
Response from HRBlockBy Eva, Social Media Team, March 12, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from New jersey
Verified Purchase:Yes
It's a little too much for a partnership llc
And also if not foreign reduce the forms
But it can be worked around and generate your return
And also if not foreign reduce the forms
But it can be worked around and generate your return
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Abbie, Social Media Department, March 10, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: rt81957
from Villa Hills KY
Verified Purchase:Yes
I have been using H & R Block's software for years... and it never disappoints
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, March 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Louis R
from Ohio
Verified Purchase:Yes
Have been using H&R for years. Maybe 30. Great results all the time.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, March 10, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: E8daysawek
from Oregon
Verified Purchase:Yes
It got the job done but crashed constantly. The interface is clunky and i had to go to Google to find answers that were not in the FAQ. The product has not kept up with the digital age.
Cons: Time consuming, Hard to import documents
Value
2
Response from HRBlockBy Joy, Social Media Department, March 10, 2025
Hi, thank you for sharing your feedback with us. We understand that pricing is an important factor for our customers, and we're sorry to hear that you found our services expensive. We continually strive to provide value for our clients while maintaining the quality of our services. If you have any specific concerns or questions about pricing, please don't hesitate to reach out to us at 1-800-472-5625. We're here to help in any way we can.
Written by a customer while visiting HRBlock