Customer reviews from HRBlock
H&R Block - Tax Software Prem & Bus 2026 - Windows
Average customer rating
4
(9,581 Reviews)
Rating breakdown 9,581 reviews
5 Stars
5,223
4 Stars
1,677
3 Stars
1,025
2 Stars
689
1 Star
967
71%of customers recommend this product.
(
2,955 out of
4,161)
Customer Reviews for H&R Block - Tax Software Prem & Bus 2026 - Windows
Posted by: Irrelevant28463
from Texas
Verified Purchase:Yes
The business premium deluxe package did not include forms for 1020S this year. The web site was full of irrelevant, long-winded, evasive details. The only way to contact support was by telephone. After 20 minutes my call was dropped because they were closing for the day. I gave up on trying to reach support.
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Eva, Social Media Team, April 17, 2025
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Harrison City PA
Verified Purchase:Yes
I had no problems using the software. It would be nice if the state efile was included in the price.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, April 18, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Peoria Az
Verified Purchase:Yes
I’ve been using H & R’s tax software for over 10 years and have found it thorough, accurate and very easy to use for my business and personal taxes.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Hello, thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Sugar Land TX
Verified Purchase:Yes
I could not import 2023 business return and it is impossible to find where the business returns are saved.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Andrea, Social Media Team, April 18, 2025
Thank you for taking time to provide feedback! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Dickson
Verified Purchase:Yes
I had trouble filing online for my partnership return, Apparently it would not allow the required attachment to be done,
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Thank you for providing a rating for your recent visit! We're delighted to see that you had a positive experience. Your high rating motivates us to continue delivering excellent service. We appreciate your business and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: MH25
from Houston
Verified Purchase:Yes
I have used your program for several years, both the business and personal versions. My experience has been that simply answering the questions doesn’t always get you where you need to go. I realize these things are very complicated, but users need to be cautious when using these products. Have an idea of where you should end up—don’t just blindly accept the results.
Cons: Time consuming
Value
4
Response from HRBlockBy Asiya, Social Media Department, April 18, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Scotch Plain, NJ
Verified Purchase:Yes
I having been using for a number of years since I switched from Turbo tax and have been very happy with your program.
Pros: Easy to prepare, Easy to import documents
Value
4
Response from HRBlockBy Sean, Social Media Team, April 16, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Busy Worker
from GA
Verified Purchase:Yes
I don’t care for my tax return to be labeled Sr Tax Tetun. I prefer a regular 1040. I also want the ability to complete the return on the form without having to answer questions. I’m not a beginner. There should be levels of preparation.
Cons: Time consuming, Doesn't maximize refund
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Andrea, Social Media Team, April 18, 2025
Thank you for taking the time to provide feedback! We appreciate your feedback and would like to ensure your complete satisfaction. Please contact our support team at 1-800-472-5625 so we can address any concerns you may have.
Written by a customer while visiting HRBlock