Customer reviews from HRBlock
H&R Block - Tax Software Prem & Bus 2026 - Windows
Average customer rating
4
(9,581 Reviews)
Rating breakdown 9,581 reviews
5 Stars
5,223
4 Stars
1,677
3 Stars
1,025
2 Stars
689
1 Star
967
71%of customers recommend this product.
(
2,955 out of
4,161)
Customer Reviews for H&R Block - Tax Software Prem & Bus 2026 - Windows
Customer Rating
2
Buggy software. Huge issue for Software Architect.
on April 17, 2025
Posted by: SWGuru
from Owensboro KY
Verified Purchase:Yes
I really had a difficult time with H&R Block Tax Cut software this year. I originally started using Tax Cut decades ago because of a serious bug in TurboTax. I vowed never to use them again and have suffered through with your software. However, this year enough issues happened importing a consolidated 1099 that I filed not one, but two bug reports. The bug reporting process was also problematic that I had to get help just to do that. Then I had an issue as I was trying to upload my taxes to the state. I should file a bug report on that one too (the tax ID for the state on a 1099-R was interpreted wrong in the software and it was NOT identified until UPLOAD!). Normally, I would just get angry, cuss a lot and just silently move on to another program next year. But, I have a career in software development, engineering, and architecture. The problems I experienced with your software were identical to the problems I solved and fought to get solved for the past 30 years.
At this point, I would love to give you a detailed design document and walk through the changes that are needed in the software. You should hire me to fix this stuff for you. Seriously.
At this point, I would love to give you a detailed design document and walk through the changes that are needed in the software. You should hire me to fix this stuff for you. Seriously.
Pros: Maximizes refund
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Amy, Social Media Team, April 18, 2025
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: IL Garry G
from Central ILLINOIS
Verified Purchase:Yes
Very good software products.
Have used H R Block many years for both business and personal taxes. Very satisfied with the results.
Have used H R Block many years for both business and personal taxes. Very satisfied with the results.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, April 17, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: jesscia
from seattle
Verified Purchase:Yes
I tried to file an extension and the IRS would not accept it. I am out of the country right now but will need to resolve when I return.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Amy, Social Media Team, April 18, 2025
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Grumpy Old Vet
from Tulsa
Verified Purchase:Yes
Works well I have used HR Block software for several years
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, April 17, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4
improve transfer of partner information for LLCs
on April 17, 2025
Posted by: NRA_Dave
from Baton rouge LA
Verified Purchase:Yes
There still needs to be improvement taking in partner information for LLCs. It would save lots of time if that information was imported from the previous year.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Team, April 17, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anona8_Me_Hairy_Mouse
from Nevada
Verified Purchase:Yes
It's a fair program. Quite frankly an awful lot of it is open up the whole form and fill it out. It would be nice if it had some hand holding properties and explanations rather than just here's the form fill it out next
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Eva, Social Media Team, April 17, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Pharmer98
from Sarasota, FL
Verified Purchase:Yes
I like using the software, however, for the past 2 years there is a problem with imported last year's data. For the business files, there is no "file". Also, it seems if you move a business backup file to a different folder on your computer, the data file is not found or is corrupted. I had to enter my business data from scratch this year! Additionally, this year the program has unexpectedly closed a couple of times at seemingly random times. Please improve the stability of the program and make importing last year's data simple and easy.
Pros: Easy to prepare
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Eva, Social Media Team, April 17, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
1
Pain to use. See what I mean What the * do you nee
on April 17, 2025
Posted by: DBbbbbbbb
from Ohio
Verified Purchase:Yes
I only but HR because it is the only one with form 1065
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Hi, thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock