I have used your business premium software for a few years now. Its just confusing and likely wont use it in the future. The personal software is just fine.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Response from HRBlockBy Joy, Social Media Department, June 23, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
I bought personal and business. Business software will not open - runs into fatal error, even after uninstall and reinstall. Personal software asked me to do almost every topic when trying to file an extension, then wouldn’t let me print evidence of the extension without a watermark. Overall it’s comparable to the other software, but at a better price. I just wish everything worked properly.
Value
5
Response from HRBlockBy Allison, Social Media Team, June 6, 2025
PamaLove, Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
I have been using your program for many years, and I am stilled pleased with how easy it is to use.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, May 30, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Overall ok. Some input sheets cumbersome such as tracking input to actual IRS form. Also why is schedule C included in premium and business software? Some input sheets cumbersome.
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Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, May 27, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
The program does not offer assistance with explaining the irs rules or the terminology. I will definitely do not recommend the business program.For personal taxes, the system is great.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
Value
4
Response from HRBlockBy Asiya, Social Media Department, May 19, 2025
Thank you for your feedback. We appreciate your input and are sorry to hear about your experience with the business program. We're glad to know that you found our personal tax system helpful. Please don't hesitate to reach out to our support team at 1-800-472-5625. We're here to assist you and address any concerns you may have.