It worked well for my taxes but I had a few issues to report: 1. For MN State the interview does not ask about 529 contributions, it would be a great addition. 2. When a e-file gets rejected it almost treats it like a new return.
The help for this program stinks! It is so automated it can't answer simple questions about its own software. My blood pressure goes up every time I use it. Why can't they acknowledge that women file taxes too, instead of insisting on defaulting to calling me by my husband's name throughout the process? Why can't their chat be with a real person when needed?
Been using HRB for 30 years and the tax software for 15 or more. Never had the issues or poor support experienced this year. I will not be back next year.
I am no tax expert, hence why I use this software. I have been using TaxCut for over 11 years now and I have been very happy with it. Is it better than other software? I have no idea, but I have no complaints. I feel confident that the software is providing correct and best possible information for me.