Customer reviews from HRBlock
H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Average customer rating
4.3
(27,912 Reviews)
Rating breakdown 27,912 reviews
5 Stars
17,478
4 Stars
5,212
3 Stars
2,237
2 Stars
1,242
1 Star
1,743
81%of customers recommend this product.
(
9,294 out of
11,494)
Customer Reviews for H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Customer Rating
2
Still Buggy and Difficult to Navigate
on March 20, 2022
Posted by: hilbertglm
from Stover, MO
This is just poorly-written software. First it feels like a 15 year old product. It still uses Internet Explorer for the chat window. Seriously? I had a message to check some numbers. It was repeated 10 times, with no good explanation. Navigation after the interview process is cumbersome.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to do self returns
on March 19, 2022
Posted by: TCJWC
from Clinton, MA
Been using H&R Block for 10+ years, we’ve never had an audit. Simple interview process, fast filling. - love it!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
1
Purchased this with State Return and...see review
on March 19, 2022
Posted by: noneapplied
Purchased this software with a state return and when filing the state return, had to pay for it a second time.
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
5
Excellent
on March 19, 2022
Posted by: B and B
from Blue Ridge, GA
Don't waste money going to a tax service. Do it yourself with this easy to follow tax download!!!!
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
Good Features
on March 18, 2022
Posted by: Nan308
from St. Petersburg
So nice to be able to import last year's return. Only item I would like to see changed (and I may have been doing it incorrectly, is when going through the accuracy review and looking at the corrections, I didn't see a way to go to that part of the program to correct it. I had to go out of the accuracy review, then go into that part of the program where I needed to do a correction.
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
Difficult to get in at first
on March 17, 2022
Posted by: carpennies
from Everett,WA
Once we got in and carried over last years it was good until e-file was refused and we couldn't understand how to fix it. We decided to snail-mail it . We had to pay so snail-mail just takes longer for the government to get the rest of the tax that is owed.
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
Easy to follow instructions
on March 17, 2022
Posted by: jothe
from West Columbia, SC
When it comes to the selling of an inherited home it gets confusing. Live help on the phone is not the best
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to use.
on March 16, 2022
Posted by: Martdoc
from Oahu, Hawaii
We have investments and a rental property on top of jobs, but it was easy to enter all the needed information through H&R Block Premium. We have used this for several years and the prior year pertinent info is automatically carried into this years taxes. Hardest thing was waiting for all the documents to finally arrive from various investments to input the information.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock