I always purchased HR Block to do my taxes and pay extra so that I can E-file, but this year the E-file wouldn't work do to a glitch in the software so I paid extra money for NOTHING.
In previous years it was possible to download tax documents directly from financial institutions. This year, for some reason, mine were not available - specifically, USAA and Schwab.
Simple, easy to follow interview. Comprehensive (select the correct program) and very useful Deduction Pro app I have been using H&R for more than a decade - always happy with the result!!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast