Customer reviews from HRBlock
H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Average customer rating
4.3
(27,912 Reviews)
Rating breakdown 27,912 reviews
5 Stars
17,478
4 Stars
5,212
3 Stars
2,237
2 Stars
1,242
1 Star
1,743
81%of customers recommend this product.
(
9,294 out of
11,494)
Customer Reviews for H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Customer Rating
1
Waste of mone
on April 15, 2022
Posted by: NoBLOCKHEAD
from wa
Tells me i need to fill out a form-- i do it then it says i need to fill it out-- so i cant efile.. endless loop of garbage.. Last time i will use this software.
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
4
Suggested Improvement
on April 15, 2022
Posted by: Tug23
from Alabama
Have used your SW for 14 years, have frequently wished I could print a screen display that is a written narrative or part of a form without having to print the entire form and in fact some narrative pages are unprintable... so I recommend that you in the future include a print "current view/page display "option possibly as a PDF (?). Also noticed this year that final instruction left off requirement to add 6th 1099R....oversight or error?.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
1
Crashed Multiple Times. Failed to Save Data
on April 15, 2022
Posted by: Jalfour
from NC
I have happily used this software and its predecessors for years. This year it crashed repeatedly. It failed to save data repeatedly, even when I tried manual saves in between the one-minute setting. Running through depreciation accounts was inexplicably slowed this year by a silly counter that recalculated the first of my many depreciation accounts each time I did the mandatory approval of my other depreciation accounts.Its error-checking was inaccurate. I gave up on the interminable wait for phone support. And, when i went to give the requested feedback on the program at the end, it refused to send the feedback, saying - incorrectly - that I had failed to answer all the questions posed. I am saddened by the experience, which makes it difficult to continue have confidence in the accuracy of this software as a tax-prep tool.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
3
E Filed Okay, but cannot get the forms to print
on April 14, 2022
Posted by: tonyKend
from Gahanna, Ohio
Major disappointment. I could efile but formatted tax forms would not print correctly. Software super sized the forms so only a segment could print on the page. Customer Service could not fix the problem. This was a major fail for a fundamental step.
Pros: Easy to prepare
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
3
It’s OK
on April 14, 2022
Posted by: Jinjin
from Daytona Beach, FL
I have been used HR Block tax software for several years. But they are not improved much. For examples: when you click next, it will skips few steps; another problem is when I tried to delete previous forms or information, website disconnected. It happened 3-4 time when I was preparing tax return. I had to save frequently to prove t data loss. Other then that, their price are pretty reasonable.
Pros: Maximizes refund, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
Getting Better
on April 14, 2022
Posted by: Could use improvements
from WI
After I got about 1/5 through my federal returns I had to quit and come back the next day. When I returned, it did a software update. After that, it was broken. The window that showed the status of my amount due or owed was never updated again. I could not tell how much in taxes I was saving by contributing to a SEP IRA, an HSA, or trying out different methods to see which one resulted in paying less tax. This was a major disappointment, in that, I was left to guess. When I got to the end, I could see the new net tax owed on a document page but that "status window" never changed and was different than the end result page. I had no way to determine if it was worth contributing to various tax-deferred accounts. Or, how much it actually saved me in taxes. It was frustrating. I also like to see an "Effective Tax Rate" page when I complete my return. It's quite useful information to compare years. Is there a way to do this in H&R? Turbo Tax does it automatically.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
4
Easy to use, overall.
on April 14, 2022
Posted by: Anjiggy
from Indiana
I use this software every year. It is mostly easy to use. Some of the questions are confusing or misleading, but you can click on the help buttons and it helps explain it better. I do wish they would start including Form 8911, for EV charging units credits, though.
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
2
Easy to use, but...
on April 14, 2022
Posted by: TBone Rare
from Champaign, IL
Easy to use, but an apparent programming error caused my state return to be rejected. My state (Illinois) allows the use of last year's federal AGI as a signature confirmation for an electronic submission. The program automatically filled in the number from Line 9 of my federal return instead of Line 11 which it should have used. The program told me to verify that number, which I did, but I still trusted it to be right (instead of going with my head and over-riding the entry). Today I resubmitted the form with the correct federal AGI (over-riding the automatic entry). We'll see.
Written by a customer while visiting HRBlock