I've used this software for many years and have always had great results with it. I feel that it asks the right questions to guide a person through the items that they need to file without having to go through the whole form. The forms have always been accepted the first time, and the tax calculations are correct. I don't see any reason to change to anything else.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Still have not received my refund due to a error that keeps coming up about last AGI. I sent them in because it won’t allow me to e-file! I used your program last year so all my info imported and still the same error! I re-did them manually and get the same amount! Not sure what the heck is going on!
The program is very easy to follow and takes you step by step to complete your return. The only limitation is the planning tools which provide little guidance on how to use them.
NY state tax was not clearly done for non resident rental income. No helpful links. Confusing. Paid the tax due that the program called for but have received a small refund from NYS for overpayment. Federal passive rental income is also not clear, but hopefully moves numbers to the right spot.