Customer reviews from HRBlock
H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Average customer rating
4.3 out of 5
4.3
(27,912 Reviews)
Open Ratings Snapshot
Rating breakdown 27,912 reviews
5 Stars
17,478
4 Stars
5,212
3 Stars
2,237
2 Stars
1,242
1 Star
1,743
81%of customers recommend this product. 
(
9,294 out of 11,494
)
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Customer Reviews for H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Customer Rating
5 out of 5
5
Asks the right questions
on June 11, 2022
Posted by: Anonymous
from Virginia
Verified Purchase:Yes
I've used this software for many years and have always had great results with it. I feel that it asks the right questions to guide a person through the items that they need to file without having to go through the whole form. The forms have always been accepted the first time, and the tax calculations are correct. I don't see any reason to change to anything else.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Reliable, user-friendly
on June 11, 2022
Posted by: Drrkr
from Anapolis, MD
Verified Purchase:Yes
I've used this tax preparation package for nearly 20 years. It has served me well, and provides a lasting handy record.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
No refund yet
on June 11, 2022
Posted by: R Goick
from Mi
Verified Purchase:Yes
Still have not received my refund due to a error that keeps coming up about last AGI. I sent them in because it won’t allow me to e-file! I used your program last year so all my info imported and still the same error! I re-did them manually and get the same amount! Not sure what the heck is going on!
Pros: Easy to import documents
Cons: Time consuming, Doesn't maximize refund
No, I would not recommend this to a friend.
Value
3 out of 5
3
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Accuracy
on June 11, 2022
Posted by: Anonymous
from Cerritos,CA
Verified Purchase:Yes
Easy access to any questions & answers while entering the information. Tax return are filled correctly
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
TOO many late updates
on June 11, 2022
Posted by: BruceM2
from CA
Verified Purchase:Yes
TOO Many late updates. IRS is slow. Waiting until the deadline to send in taxes because Block is updating often and late is wrong.
Pros: Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
2 out of 5
2
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Straigtforward, easy to use
on June 11, 2022
Posted by: MHS25
Verified Purchase:Yes
The program is very easy to follow and takes you step by step to complete your return. The only limitation is the planning tools which provide little guidance on how to use them.
I would recommend this to a friend!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Great Software
on June 11, 2022
Posted by: Mike Mad
Verified Purchase:Yes
I have used this for years and has been very reliable software. Not so for software support. Covid must have impacted customer service.
I would recommend this to a friend!
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
NY state tax help with s confusing
on June 11, 2022
Posted by: Anonymous
from Florida
Verified Purchase:Yes
NY state tax was not clearly done for non resident rental income. No helpful links. Confusing. Paid the tax due that the program called for but have received a small refund from NYS for overpayment.
Federal passive rental income is also not clear, but hopefully moves numbers to the right spot.
Pros: Easy to prepare
Cons: Time consuming, Doesn't maximize refund
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
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