I've been using this software for at least a decade. Until recently I would have given it five stars. However, for the 2021 filing year, the software failed to calculate a particular line correctly such that instead of a refund, I had to pay the IRS. VERY DISAPPOINTING. Plus I had to figure out where it went wrong, after receiving the notice from the IRS.
2019 tax return was audited and changed by the IRS. 2020 return took away a $4,000 tax credit - it's unclear why as they weren't specific enough for me to be sure.
Missed a investment upload not hr blocks fault but they take advantage of a lot of people so I feel like the blame is on them. Also the fact they try to make your name public when you submit a review is concerning.