Customer reviews from HRBlock
H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Average customer rating
4.3 out of 5
4.3
(27,912 Reviews)
Open Ratings Snapshot
Rating breakdown 27,912 reviews
5 Stars
17,478
4 Stars
5,212
3 Stars
2,237
2 Stars
1,242
1 Star
1,743
81%of customers recommend this product. 
(
9,294 out of 11,494
)
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Customer Reviews for H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Customer Rating
4 out of 5
4
Helpful but
on June 12, 2022
Posted by: K Train
from Oregon
Verified Purchase:Yes
Not enough information and somewhat confusing trying to navigate.
No, I would not recommend this to a friend.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy to use
on June 12, 2022
Posted by: Chriscri
from Atlanta Georgia
Verified Purchase:Yes
Esy to use and detailed explanation. Very helpful!
I would recommend this to a friend!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
disappointed with 2021
on June 12, 2022
Posted by: Anonymous
from Gresham, OR
Verified Purchase:Yes
I've been using this software for at least a decade. Until recently I would have given it five stars. However, for the 2021 filing year, the software failed to calculate a particular line correctly such that instead of a refund, I had to pay the IRS. VERY DISAPPOINTING. Plus I had to figure out where it went wrong, after receiving the notice from the IRS.
Pros: Easy to prepare, Fast
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
AUDIT
on June 12, 2022
Posted by: Andy Fern
from Herndon, Va.
Verified Purchase:Yes
2019 tax return was audited and changed by the IRS.
2020 return took away a $4,000 tax credit - it's unclear why as they weren't specific enough for me to be sure.
Pros: Easy to prepare
No, I would not recommend this to a friend.
Value
1 out of 5
1
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Awful software
on June 12, 2022
Posted by: Usstamper2
Verified Purchase:Yes
Every year a glitch. Last year 1099-SA was delayed weeks but the calculation didn't change. You held up my refund. Never Block again.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Ok
on June 12, 2022
Posted by: Jb123456
from Buffalo,new york
Verified Purchase:Yes
Missed a investment upload not hr blocks fault but they take advantage of a lot of people so I feel like the blame is on them. Also the fact they try to make your name public when you submit a review is concerning.
Pros: Easy to prepare
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Technical suggestion on size and color on letter
on June 12, 2022
Posted by: Marcos Achamizo
from Perth Amboy, New Jersey
Verified Purchase:Yes
This letters are very small, very hard for me, 79 years old, to read small letters. Also, make the letter a little dark,..
Pros: Easy to prepare, Easy to import documents, Fast
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy to do taxes
on June 12, 2022
Posted by: thumpersrabbit
from Leslie, GA
Verified Purchase:Yes
I love how easy it is to do our taxes with step by step instructions.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
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