Customer Reviews for H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Customer Rating
1
Extremely painful
on October 15, 2022
Posted by: GRNMAN
from Midwest business owner
First my employer gave me a new laptop, and the Block programs did not migrate over. Had to purchase this TWICE, and use my daughter's laptop to do taxes....could not ever find my account to redownload what I had paid for the first time...then taxes: Dozens of field restricted workshsheets, In trying to fix problems they create 3 new with each move. And no warning that we would have to pay back CTC and EIP at the very end before we file. That was a kick to the teeth.
Can't do it! The software will not allow you to e-file a separate state income tax return unless you first file a separate federal return. If you file a joint 1040 but have to file a separate state return you'll waste your free state download because you'll have to go to your state's web site to file the separate tax return and some states require they be filed electronically, so printing and mailing is not really a help.
This software is NOT certified to run on Windows 7 but i had no choice other than to try it. It worked just fine for me. During the final check it found an issue. It was a little puzzling to solve but it worked out in the end. Still worth 5 stars for doing self-employed taxes !
The product itself was fine for the general features I'm used to. The K-1 section, new to me, was very confusing, and I ended up having to remove things from the form because they triggered errors even though they were the information provided on the K-1. Because of this, I will likely work with a professional next time instead of doing it myself with this software. I also filed an extension for the first time due to late K-1s. I paid when filing the extension when I typically get a little money back when filing, so I have less confidence in the process this year. I would recommend this product to financial folks or people with simple taxes.
I have been using HR Block for over a decade now. I realized this time I wanted to do something a bit more complex - well not complex at all really, and the software really did not provide good options. I called for support and support was soooooo bad! They had no clue about anything. I knew more about the software than they did or ever will. They don't even have a flow for e.g. to have questions regarding capital investments in rental properties and treat them appropriately. Mind you I have the premium. Their software even says I have to manually edit the depreciation period as this is a leasehold investment - something they could have programmed very easily. I know, as I am a programmer!
Cons: Doesn't maximize refund, Hard to prepare, Hard to import documents