Customer reviews from HRBlock
H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Average customer rating
4.3
(27,912 Reviews)
Rating breakdown 27,912 reviews
5 Stars
17,478
4 Stars
5,212
3 Stars
2,237
2 Stars
1,242
1 Star
1,743
81%of customers recommend this product.
(
9,294 out of
11,494)
Customer Reviews for H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Customer Rating
1
PTC calculation failed
on October 25, 2022
Posted by: ses9
from Albany, NY
I have been using this software for decades. Unfortunately, I will look elsewhere for 2022. This software can't do Premium Tax Credit calculation with self-employed health insurance. Because PTC rules REQUIRE a change to modified AGI, I have to override an entry in your worksheet. Therefore, I'm no longer able to e-file either my federal or state return. I will be looking for other software if you can't fix this.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
1
Filing Fee NOT REFUNDED after rejection
on October 21, 2022
Posted by: Voyajer
from California
I paid for State Electronic Filing Fee. My Electronic Filing was rejected, but I didn't receive a refund although the filing was never forwarded to the State.
No, I would not recommend this to a friend.
Written by a customer while visiting HRBlock
Customer Rating
4
Looks good
on October 17, 2022
Posted by: CLGo
from Knoxville, TN
I think the whole thing went well. Although the IRS rejected it because they said my AIG for 2020 didn't match and I was looking at my 2020 AIG and it was exactly the same. So I have to mail it to the IRS.
Pros: Easy to prepare, Maximizes refund
Cons: Time consuming
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
2
2021 Admended Return
on October 17, 2022
Posted by: nonenoted
Had problems with filing electronically. Software needs correction to handle better.
Cons: Time consuming, Hard to prepare
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Customer Rating
1
Not up to par
on October 17, 2022
Posted by: Dh89015
from Nevada
I have used block tax software since i had a 486sx running windows 3.1
Its always been pretty good, but this year it was very buggy, had major issues with updates not loading. It telling me to do one thing then telling me i couldnt do that. When i would click on a link for help it would tell me im not online. When i was.
Hope next year is better.
Its always been pretty good, but this year it was very buggy, had major issues with updates not loading. It telling me to do one thing then telling me i couldnt do that. When i would click on a link for help it would tell me im not online. When i was.
Hope next year is better.
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
5
Great program...ease of use and very accurate!
on October 15, 2022
Posted by: DTanner
from Dallas, Texas
We've used this program for years now without any issues or concerns.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
1
Frustrating experience
on October 15, 2022
Posted by: Jose249
from Chicago
It kept shutting down unexpectedly, doesn't save the data that's been entered and took multiple attempts to get it to file. Not intuitive at all,
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
1
TOO MANY GLITCHES
on October 15, 2022
Posted by: MichelleScotty
from Oregon
I have bought this program for several years. This years program is full of glitches and the support for it is awful. The program keeps spontaneously shutting down, the deduction pro does not work. The techs have no clue on their software and keep referring to the local store to fix. When its a software issue they should fix it. The response then becomes, go into the local store and have them do the taxes since the program doesn't work.
Cons: Doesn't maximize refund, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock