Customer reviews from HRBlock
H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Average customer rating
4.3
(27,912 Reviews)
Rating breakdown 27,912 reviews
5 Stars
17,478
4 Stars
5,212
3 Stars
2,237
2 Stars
1,242
1 Star
1,743
81%of customers recommend this product.
(
9,294 out of
11,494)
Customer Reviews for H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Customer Rating
3
Impossible to get help with the software
on February 16, 2023
Posted by: GeneMan
from Kansas City
I got this since I had to last year. Last year it would not allow me to electronically file, but I thought this year there would be not HRBlock bugs in the software, so I tried it again. This year it let me file electronically but I could not correct alerts. I checked Help, FAQ, Chat, and called but they never helped. Chat did not reply. I could not get anyone of the call. HRBlock just dropped the call are the recorded voice asked me the same questions over and over. Never got to any help human.
Pros: Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
1
Software is horrible!
on February 16, 2023
Posted by: Margo1
from Las Vegas, NV
I've been using H&R Block Software since 2015 and I have never had as many problems as I have had this year. Not only does the software crash every hour, but it doesn't let me efile without creating errors that doesn't exist.
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Posted by: Lydia Weston
Verified Purchase:Yes
Professional software with easy to follow instructions.
Written by a customer while visiting HRBlock
Customer Rating
4
Return user
on February 15, 2023
Posted by: Copper Mom
from Central Texas
I've used this software for >10 years and find it easy enough to follow. I just gather all the paperwork, clip it together according to income, taxes, charity, mortgage interest, etc. and then go from page to page filling in the blanks. I also download pertinent data from my bank, very helpful. One thing that would help me so much is if there were a way to enter a Form 8606 to calculate and file taxed funds added to an IRA.
Pros: Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I have used H&R Block for a number of years and am very happy with it. It is easy to understand and very accurate. The Premium version has all of the capability I need for rental property. I switched from a competitor S/W because the competitor modified their S/W, taking away those features I need. I rely on H&R Block Premium as my go to tax software that will keep all of the capability I need.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
1
Problem when installed
on February 14, 2023
Posted by: buffy63
from oh
I have been buying your program for years. This year when I installed my premium program my Business return was not on the business return but was located on a 1040. This is a sub S business and should have been installed on the business program. Not only that, there is no return on my 2021 business program. What happened? All I did was install the programs and this happened. This has created a problem. How can a business return end up on the 1040 program, I have completed my 1040 return and had no problems in doing so.
No, I would not recommend this to a friend.
Written by a customer while visiting HRBlock
Customer Rating
5
Great Features!
on February 12, 2023
Posted by: Scott 1234
from Villa Rica, GA
It came in the mail and all I had to do was wait for my W2 forms. Easy to complete!
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
This year's version seemed buggier than usual
on February 11, 2023
Posted by: KenSpellman
from Traverse City, MI
It took multiple tries to install a federal update at one point, the program crashed a couple of times, and it took three tries to submit my returns electronically when I was done with them. (I had to cycle through three different wi-fi connections and "We're having trouble making a connection between your software and our server" errors before the returns were submitted.) Also, I wasn't able to use a two-word city name in one field. But other than those complaints, the software worked well and continues to be pretty intuitive as it walks you through the forms and returns, and the way it imports data from previous years is very helpful.
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock