Customer reviews from HRBlock
H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Average customer rating
4.3
(27,912 Reviews)
Rating breakdown 27,912 reviews
5 Stars
17,478
4 Stars
5,212
3 Stars
2,237
2 Stars
1,242
1 Star
1,743
81%of customers recommend this product.
(
9,294 out of
11,494)
Customer Reviews for H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Posted by: Dick Cip
from Queensbury, ny
Verified Purchase:Yes
Excellent program for tracking all income and expense options
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Texas
Verified Purchase:Yes
The Schedule E Rentals and Royalties interview is confusing for me and I have been doing tax returns for 49 years.
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
2
Written by a customer while visiting HRBlock
Customer Rating
4
Somewhat "Klunky" to use
on March 8, 2023
Posted by: Oldjonny
from Michigan
I'm a long time Turbo Tax user. Thought I would try this one this year. User interface is a bit on the "Klunky" side. Maybe its just because I was so familiar with how to use the Turbo Tax, not sure. State tax portion seemed to be very difficult to follow. Maybe Michigan changed enough (Again) to create this, but was hard to follow
Pros: Easy to import documents
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
It makes preparation and filing comfortable. I never thought I would say that about doing taxes!
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Princess0219
from Atlanta, GA
Verified Purchase:Yes
Pretty self explanatory, love that I was able to upload the PDF
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
4
Good Software
on March 5, 2023
Posted by: SueMB
from Lakeland, Fl
I have been using H&R Block since 1983. It has helped me to navigate thru some tricky accounting since I work from home and many expenses need to be divided between home and work. The only thing they are a bit slow on is getting the backup disc to me.
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
2
Needs work
on March 5, 2023
Posted by: pamh28
from SC
Being able to import your 1099 is awesome. Being required to check each individual buy/sell transaction on a huge 1099-B pretty much defeats the purpose of importing, but I get it. However, the software requires you to inspect each transaction by clicking "edit" on a button that is on the opposite side of the form from the little exclamation point that tells you what you need to check (which on a long list, can make tracking difficult and wasted "inspections" likely; furthermore, the edit button is right next to the delete button (so a tiny shift while you're looking for the exclamation point can lead to very undesirable results. This is just a BAD design - did NO ONE from human engineering look at this before you went live? The edit button should be right next to the exclamation point, on the opposite side of the form from the delete button. But even worse is that after you have gone through the "edit" process and click next, the software brings you back to the TOP of the list of things to check (not to where you left off). Being required to manually navigate back down to where you left off each time is frustrating and time-consuming, especially for 1099Bs with 400-500 transactions.
Aside from this really awful design, the "instructions" the software provides when it does not support something is confusing and often conflicts with IRS instructions.
Aside from this really awful design, the "instructions" the software provides when it does not support something is confusing and often conflicts with IRS instructions.
All that said, for straightforward, easy returns, the software is fine. Thing is, I don't think people by "premium" if they have a straightforward, easy return.
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Customer Rating
3
2022 PREMIUM (MAC) STATE SOFTWARE ISSUES
on March 4, 2023
Posted by: lundone
from NE
FOUND A COUPLE OF STATE SOFTWARE BUGS (COLORADO, NEBRASKA). (1) MY NEBRASKA RETURN REQUIRED A PDF ATTACHMENT. AFTER HITTING THE SEND KEY TO TRANSMIT DID NOT GET A PROMPT FOR AN ATTACHMENT. ATTACHMENT FUNCTIONALITY IS POOR OR NON-EXISTENT. (2) STATE SOFTWARE IS NOT PRINTING (OR CREATING) THE STATE PAYMENT VOUCHERS WHEN TAXES ARE OWED. WILL BE LOOKING AT TURBO TAX SOFTWARE FOR NEXT YEAR.
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock