Seems to do an accurate job. I wish the state software included an e-file credit like the federal. Not cost effective to use the state when I can file on-line for free.
Chronic problems with import of prior tax year, like including forms no longer pertinent, which are flagged and cause problems during Accuracy Review. 'LEARN' (help) popups are mostly useless, sometimes missing (terms not defined in some cases). Help phone line hijacked by phony promotion. Search function inconsistent, especially with respect to Form names (sometimes acronyms, sometimes not).
Over the years my taxes have gone from complicated to less complicated. No matter how difficult the taxes are H&R Block software is easy to use with step by step questions and guides.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast