I have used the online product for five years. I am happy with the quality of the tax return and the price is reasonable. I will continue using next year.
My two areas of disappointment were the difficulty in resolving the alerts and data verifications flags when the accuracy review was dne (a couple were software issues which customer service quickly identified and fixed) and the Arizona state return product did not include all the Arizona specific tax credit worksheets which resulted in having to file the return via mail rather than efile. Not a big issue but an issue of inconvenience.
I have a rental property and weekend business as well as my day job, so my taxes are complicated. I have used H&R Block software for years. It makes the process much easier and saves time by carrying forward information from last year.
Pros: Easy to prepare, Easy to import documents, Fast
A routine utility. Easy to understand, input info, to review and to make necessary changes.. Almost mistake proof. Have used it for 20 years, no audits or IRS corrections. As a retired business owner, it has saved my hundreds of dollars every year.
I have been using this product and its predecessor
on March 20, 2023
Posted by: Anonymous
Verified Purchase:Yes
I have been using this product and its predecessor for nearly 2 decades. It is a great product, but when you have multiple states where you have to file taxes, there are issues. For example, you are limited in the number of state taxes you can submit in the federal section so if you have to pay more than 7 or 8 states' taxes, you cannot input that data. Similarly, there are only so many entries allotted inputs for the payment of estimated taxes-- I believe you can only enter about 10.
Simple to use. Having been using for years. Occasionally H&R Block Premium directs user to go to IRS website for a form because the software doesn't support it. Every few years I try the more widespread competition, but both seem comparable, so I've always come back to the more reasonably priced H&R Block products.