Customer reviews from HRBlock
H&R Block - Tax Software Premium 2026 - Windows, Mac OS
Average customer rating
4.3 out of 5
4.3
(27,912 Reviews)
Open Ratings Snapshot
Rating breakdown 27,912 reviews
5 Stars
17,478
4 Stars
5,212
3 Stars
2,237
2 Stars
1,242
1 Star
1,743
81%of customers recommend this product. 
(
9,294 out of 11,494
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Premium 2026 - Windows, Mac OS
Customer Rating
4 out of 5
4
Keep it simple and gets the job done
on April 17, 2026
Posted by: Williajay
Verified Purchase:Yes
Same as the past several years. Familiar, easy to use, gets the job time in minimal time.
Response from HRBlockBy Corrina, Social Media Department, April 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Great Product. Easy to use.
on April 17, 2026
Posted by: TechLedr
from Houston
Verified Purchase:Yes
As a user for many years, this saves me a lot of work. Thanks.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy Corrina, Social Media Department, April 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Works, Could be better
on April 17, 2026
Posted by: chris47456456
Verified Purchase:Yes
Easy to use. State integration could have been much better. I had to reenter several pieces of information from the Federal return in to my state (California) return.
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Returning customer
on April 17, 2026
Posted by: JonH1012
from Indiana
Verified Purchase:Yes
We've been using the H&R Block Premium tax software for 9 years now. My wife has a licensed daycare out of our home and this software walks us through the steps specifically for her business situation. It's perfect!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Max, Social Media Team, April 20, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Another good year.
on April 17, 2026
Posted by: Anonymous
from Carlsbad, CA
Verified Purchase:Yes
I've been generally pleased with H&R Block's tax software. This year, however, one form I needed to complete my son's AZ return was not available from the program.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy Corrina, Social Media Department, April 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Not happy!
on April 17, 2026
Posted by: Anonymous
from Colorado Springs
Verified Purchase:Yes
I could not import my Bank of America or Merrill tax information which meant I had to hand jam the information. Not happy!
Cons: Hard to import documents
No, I would not recommend this to a friend.
Response from HRBlockBy Amy, Social Media Department, April 17, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
EXPECTATIONS EXCEEDED
on April 17, 2026
Posted by: EFFFFFF
from ORLANDO, FL
Verified Purchase:Yes
I HAVE USED THIS PRODUCT BEFORE AND IT NEVER FAILS TO PROVIDE A GOOD EXPERIENCE.
Pros: Easy to prepare
Cons: Time consuming
Value
5 out of 5
5
Response from HRBlockBy Sonia, Social Media, April 17, 2026
We’re so happy to hear you had a good experience with our product. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
buggy bad
on April 17, 2026
Posted by: Anonymous
from ny,ny
Verified Purchase:Yes
very buggy this year. have used for 20+ years. 1. couldn't update until very last minute. kept telling me i was off line which was never true. nothing in my copy indicated whether i was premium or deluxe. had to go to invoice. 2. i had some oil royalties. in same interview form i had to enter info twice. result doubled amount. if i didn't fill out second request, amount came out as 0. finally i just added amount to Ordinary dividend so i wouldn't understate income. 3. the rmd part was a mess. my rmd was X. I took out 2X. your interview had 2 parts/ under withdrawing or over accumulating. never clear where i should enter my X = RMD 2X = actual withdrawal. clearly i had taken out my full rmd. result = fine of 3500. finally I went in and edited form which was clearer. What was your rmd. how much did you actually take out. i put in my X and 2X
Pros: Fast
Cons: Time consuming
I would recommend this to a friend!
Value
3 out of 5
3
Response from HRBlockBy Corrina, Social Media Department, April 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
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