Customer reviews from HRBlock
H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Average customer rating
4.3
(27,912 Reviews)
Rating breakdown 27,912 reviews
5 Stars
17,478
4 Stars
5,212
3 Stars
2,237
2 Stars
1,242
1 Star
1,743
81%of customers recommend this product.
(
9,294 out of
11,494)
Customer Reviews for H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Posted by: RST L
from Austin TX
Verified Purchase:Yes
I’ve used HR for many years now and generally have really good experiences. However I am disappointed with 2022 version. Crashes multiple times in addition to several general software/accounting bugs I noticed when going through the federal program.
Pros: Fast
No, I would not recommend this to a friend.
Value
4
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Texas
Verified Purchase:Yes
Past years software no longer recognize the data files for that year. They are lost
Cons: Time consuming
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Posted by: Tax Professional123
from Maine
Verified Purchase:Yes
Program is not user friendly. They make it so difficult to review the tax return from the forms. Very few fields on the form allow you to click on the field and have it bring you to the input field. This forces the user to flip through input screens to try to figure out where the number is coming from.
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
Overall a very good tax software, some areas could be friendlier and smoother with better explanations to some more complex areas.
I would recommend this to a friend!
Written by a customer while visiting HRBlock
Posted by: vic_marcus
from California
Verified Purchase:Yes
I found the software to be glitchy and customer service to be virtually nonexistent.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Posted by: JChacon
from SLC
Verified Purchase:Yes
Terrible to upgrade the program, it gives you so many problems when you want to upgrade the program and sometimes it doesn’t even let you upgrade it
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Posted by: Killdare
from Maine
Verified Purchase:Yes
I had to manually change the foreign country to my actual address in the state program
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Posted by: Scooter123
from SoCal
Verified Purchase:Yes
I upgraded to deluxe but it didn’t do anything more than the deluxe version would have done. I like the software but I fell for the upsell on the software. I’ll stay with deluxe next year.
Pros: Easy to prepare, Maximizes refund
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock