Customer reviews from HRBlock
H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Average customer rating
4.3
(27,912 Reviews)
Rating breakdown 27,912 reviews
5 Stars
17,478
4 Stars
5,212
3 Stars
2,237
2 Stars
1,242
1 Star
1,743
81%of customers recommend this product.
(
9,294 out of
11,494)
Customer Reviews for H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Customer Rating
1
It said I could efile up to 5 free returns
on April 4, 2024
Posted by: Marcelo2023
from Maryland
I bought this program and said I had 5 free efile returns but only gotn1 and had to pay for the 32nd
Pros: Easy to prepare
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, April 5, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
4
Satisfied customer
on April 3, 2024
Posted by: C300man
from Eagle River, WI
I've used H&R Block Software for many years and overall have been very satisfied. This year did not go quite as smooth with resolving 1 issue and another warning. Also, I had trouble with e-filing with a requirement to update software after I went through the entire e-filing process. I had good on-line help from Tyjanae and thankfully did not have to reinput data.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, April 5, 2024
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
1
terrible software for such simple returns
on April 2, 2024
Posted by: jmscott
from atlanta
whats the purpose of importing W2's if the software doesnt capture all of the fields from the w2's to the worksheets, if fields are not captured on the worksheets, you cant e-file. Next year i will just spend the extra money and get turbo tax, also the explanation for dependents who were born in the tax year are not clear
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, April 3, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
3
good
on April 2, 2024
Posted by: Molly G
from SC
I have used the product for several years. The product does not import previous year's tax information.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Social Media Department, April 3, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5
Good Tax software
on March 31, 2024
Posted by: Dc219
from IDAHO
This is the second year I have used H&R Block Tax Software.
It is easy to use. Very user Friendly. Alot more affordable than the Tax Software I have use for 20 years prior.
It is easy to use. Very user Friendly. Alot more affordable than the Tax Software I have use for 20 years prior.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, April 2, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4
I've used this software for many years now.
on March 29, 2024
Posted by: lknb
Software works good but I wanted to start using it on my Chromebook...would not work! My windows computer is getting old, I don't think it will be around next year. Someone needs to get a fix for this so I can use my Chromebook.
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
Since 2022 its been a little buggy
on March 28, 2024
Posted by: Aleeo
from NJ
I have been using HR Block tax software for over 10 yrs. last year it failed to save my return completely even though I save as I go. I had the return saved as a PDF and it cut off the last column (the one with the amounts boxes). This year It auto inserted an AGI of "0" and I had to override it. Since I didn't have last years HR Block file to import.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
2
Got charged for the state twice
on March 25, 2024
Posted by: Anonymous
from Naperville IL
My activation code had already been entered in the downloaded software, but incorrectly. So when I initially filed the federal didnot file but I was charged for the state. After I corrected the activation code and refiled, I was charged for the state again.
Pros: Easy to prepare
Cons: Time consuming
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Social Media Department, March 26, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock