Customer reviews from HRBlock
H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Average customer rating
4.3 out of 5
4.3
(27,912 Reviews)
Open Ratings Snapshot
Rating breakdown 27,912 reviews
5 Stars
17,478
4 Stars
5,212
3 Stars
2,237
2 Stars
1,242
1 Star
1,743
81%of customers recommend this product. 
(
9,294 out of 11,494
)
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Customer Reviews for H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Customer Rating
5 out of 5
5
Good Interview process,
on April 14, 2024
Posted by: FBH1
from Central NJ
Verified Purchase:Yes
Good interview process,. I have a w-2 job and a side personal business. Completing a tax return for the w-2 job if that was all would be very easy to do even manually. I never would be able to complete or even know about the multiple forms required when the personal busines is added.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Good for basic ta prep
on April 14, 2024
Posted by: tax2024
from Kansa
Verified Purchase:Yes
Works well and guides user through the return. The area for generating estimated taxes for the next year requires a lot of work on the part of Block to make it work properly and easily.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
A reliable and easy to use tax software
on April 14, 2024
Posted by: Gold9578
from Orlando, FL
I started to use H&R Block Premium software since 2012. The federal return is always easy to use and cover all my tax needs. The instructions are clear, and only a few cases need me to figure out how to do it correctly. If it happened in this year, it would be improved next year.
The state return programs are not as good as the federal, but they are improved every year. The 2023 California tax return program is hard to use on CA Form 3885A and CA Form 3801. Hope it get better next year.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Easy to Use
on April 14, 2024
Posted by: Raejean
from Central Maine
Verified Purchase:Yes
Very intuitive and offered help for my particular tax situation.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy to use.
on April 14, 2024
Posted by: Marshelle64
Verified Purchase:Yes
I've used this program for years and will continue to use it.
Pros: Easy to prepare
I would recommend this to a friend!
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Double charged
on April 14, 2024
Posted by: Bickel
Verified Purchase:Yes
Very disappointed because I was double charged for my state tax payment.
No, I would not recommend this to a friend.
Value
1 out of 5
1
Response from HRBlockBy Social Media Department, April 17, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Great for what it covers but still lacking for K-1
on April 13, 2024
Posted by: mariefm67
from Hawaii
Verified Purchase:Yes
I have been buying this software every year for over 10 years now and have been very happy with the wide range of topics that it covers except for K-1 investments. They still don't have a good interview to help cover the confusing forms that you get for reporting.
But there have been no issues with covering my small business, rental property, retirement income, and 1099 work.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
HR BLOCK TAX SOFTWARE
on April 13, 2024
Posted by: JEFF123456789x
from OKLAHOMA
Verified Purchase:Yes
I find the software difficult to use and your request for CUSIPS on stock trades makes it exceedingly difficult to obtain an estimate. YOu should improve this so it is easier to estimate taxes
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3 out of 5
3
Response from HRBlockBy Social Media Department, April 18, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
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