Customer reviews from HRBlock
H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Average customer rating
4.3
(27,912 Reviews)
Rating breakdown 27,912 reviews
5 Stars
17,478
4 Stars
5,212
3 Stars
2,237
2 Stars
1,242
1 Star
1,743
81%of customers recommend this product.
(
9,294 out of
11,494)
Customer Reviews for H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Posted by: qskmain
from Santa Clara, CA
Verified Purchase:Yes
Using H&R Block Software for 23+ years (It used to be Tax-Cut)
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: mjlayton
from Bokeelia, FL
Verified Purchase:Yes
I have used this software since 1997. Has gotten better each year since
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
1
Help! Trying to efile different return and cant
on April 15, 2024
Posted by: Bob ross jr
Verified Purchase:Yes
Bad Gateway is the error message
Please help resolve asap today.
Appears I’m not the only one with this issue.
Please help resolve asap today.
Appears I’m not the only one with this issue.
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, April 18, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: LRSUE
from Little Rock AR
Verified Purchase:Yes
Error message is Bad Gateway to file return but the gateway sure was good enough to charge my credit card
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, April 18, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Gwingham
from Milford OH
Verified Purchase:Yes
It was fairly straight forward. Luckily I had a friend help guide me through. Be aware there are tax laws that effect your return that you will need to consult or be aware of that does not come with this software.
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: lgilmore
from Marysville, Washington state
Verified Purchase:Yes
the software is fairly simple to use and the carryover of prior information is nice. There were some changes this year that surprised me in the tax code.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
Worked OK, price was better than the competition
on April 15, 2024
Posted by: 5thring
from Spokane, WA
Verified Purchase:Yes
Good program overall but needs little improvements in the interface: 1099-MISC entries didn't show on its summary of 1099-MISC (wasn't fixed from previous year), Switching between questionnaire to forms mode and back not intuitive. Import feature for financial statements didn't list my funds/accounts. Detail lists for an entry not intuitive. Tentative markings and changing on the forms a bit tricky. Looking forward to free IRS version of Premium and Deluxe as there's no reason to be paying each year for the same thing.
Value
4
Response from HRBlockBy Social Media Department, April 18, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: SeaBorn
from Largo, FL
Verified Purchase:Yes
I have used it for years. I don't understand why when it imports the prior years data it doesn't show the numerical value. If there's a major discrepancy from year to year it's better to have it displayed than wait for the IRS to get in touch..
Pros: Easy to import documents
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock