Customer reviews from HRBlock
H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Average customer rating
4.3 out of 5
4.3
(27,912 Reviews)
Open Ratings Snapshot
Rating breakdown 27,912 reviews
5 Stars
17,478
4 Stars
5,212
3 Stars
2,237
2 Stars
1,242
1 Star
1,743
81%of customers recommend this product. 
(
9,294 out of 11,494
)
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Customer Reviews for H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Customer Rating
1 out of 5
1
Your software let me down this year
on April 15, 2024
Posted by: ivanm
from washington dc
YOur server problems will probably loose me a s a client
No, I would not recommend this to a friend.
Value
1 out of 5
1
Response from HRBlockBy Social Media Department, April 18, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Not worth my time.
on April 15, 2024
Posted by: NicknameNickname999999999
Verified Purchase:Yes
Unreliable, and don't bother asking for the advertised help.... Unless you want to be upsold!
No, I would not recommend this to a friend.
Value
1 out of 5
1
Response from HRBlockBy Social Media Team, H & R Block, April 18, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Best tax software for past 15 years.
on April 15, 2024
Posted by: Smartdumb
from Indiana
Verified Purchase:Yes
I have been using this software suce 2008. Easy and accurate.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Okay software
on April 15, 2024
Posted by: celticboy
from Shreveport, LA
Verified Purchase:Yes
I've been using H&R Block for many years. This year's software seemed to have issues. Several times it quit responding and I had to force it to quit. It also doesn't seem to be very helpful for self-employed folks.
I would recommend this to a friend!
Value
3 out of 5
3
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
HR Block is great
on April 15, 2024
Posted by: DDeSilva
from Denver, CO
Verified Purchase:Yes
I've used H&R Block software for years. It is easy to use and it guides me through all the areas, rules and tax law to get my taxes done. thank you
Pros: Easy to prepare, Easy to import documents, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Easy to use
on April 15, 2024
Posted by: TSims
from Bowie, MD
Verified Purchase:Yes
Long time user and it's an easy-to-use product. Sometimes updates are slow and the connection to obtain status updates bog down. But overall, I like it better than Turbo Tax.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Does the job
on April 15, 2024
Posted by: Kimber12
from Mesa, AZ
Verified Purchase:Yes
Program works pretty well overall. The first year is a challenge to get in all the details but after that the info carries over each year so that is very helpful.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Great features
on April 15, 2024
Posted by: Walt 53
from Newnan GA
Verified Purchase:Yes
I’ve use it for several years now and happy that I do.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
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