Customer reviews from HRBlock
H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Average customer rating
4.3
(27,912 Reviews)
Rating breakdown 27,912 reviews
5 Stars
17,478
4 Stars
5,212
3 Stars
2,237
2 Stars
1,242
1 Star
1,743
81%of customers recommend this product.
(
9,294 out of
11,494)
Customer Reviews for H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Posted by: 58Red
from Arkansas
Verified Purchase:Yes
The product did not handle self employed health insurance correctly. It was on spouse's income and seems to default to taxpayer who did not have self employed income.
Value
4
Written by a customer while visiting HRBlock
Customer Rating
2
Missouri State Guidance Has Bugs, Federal In Doubt
on April 16, 2024
Posted by: PSPage52
from St. Louis, MO
Verified Purchase:Yes
The Missouri guidance is not aligned with several deductions and has missing forms. It took me three very long days of reworking the state to figure out the problem and fill out the MO-1040 forms manually. The experience cast doubt on the accuracy of the Federal forms.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Posted by: DLSP
from Toledo
Verified Purchase:Yes
I have been using this product for over 20 years. Always satisfied.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, April 16, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: User2023
Verified Purchase:Yes
Excellent in all respects - easy to follow and thorough.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Erinna
from Massachusetts
Verified Purchase:Yes
I have used this product for years. It is easy to follow, importing documents and really doesn't take long to get the work done with the proper documents in hand. Even if you forget some documents, it is very good about letting you know what you may use or forgotten. Love using this.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Not wgat i was expecting
from Yadkinville NC
Verified Purchase:Yes
Love the program but this year I wasn’t able to submit my daughter’s returns because of some bad gateway issue. We had to print, get a check from the bank, then go to the post office and mail certified mail……not happy.
Pros: Easy to prepare, Easy to import documents
No, I would not recommend this to a friend.
Value
4
Written by a customer while visiting HRBlock
Customer Rating
1
Wasn't able to file because their system was down
on April 16, 2024
Posted by: john821
Verified Purchase:Yes
I had a really hard time filing and then when I finally got to the last day I believe it was at the point that it wouldn't get rejected and so I tried to file again on 04/15 their system was down. I had to print it all off and mail it in which defeated the whole purpose of e-filing.
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Posted by: KASH44
from Aflanta Ga
Verified Purchase:Yes
Great user interface. Does as well as the software I used in the HR Block office years ago
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, April 16, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock