Customer reviews from HRBlock
H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Average customer rating
4.3
(27,912 Reviews)
Rating breakdown 27,912 reviews
5 Stars
17,478
4 Stars
5,212
3 Stars
2,237
2 Stars
1,242
1 Star
1,743
81%of customers recommend this product.
(
9,294 out of
11,494)
Customer Reviews for H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Posted by: CarlosS
from New York
Verified Purchase:Yes
This has been my tax software of choice for many years. The instructions are clear, the platform is stable, and the results are excellent.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: A East
from Tallahassee, FL
Verified Purchase:Yes
I have used this program for 5 years. Never a problem.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: tcudal
from Las Vegas
Verified Purchase:Yes
I am always happy to do my taxes using H&R Block's software program. The process is easy to do, and the audit review scores help me with identifying any potential risk with my returns.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Roger10804
from NY
Verified Purchase:Yes
Something wrong with the software preventing to e file for 2nd state I bought .
Pros: Easy to import documents
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: fancypants11111
from Los Angeles
Verified Purchase:Yes
i been using it for last few year but for some reason, this year been difficult year to deal with.
First, my medical deduction was deleted for some reason..... and I didn't catch that before i sent in. Upon wondering why return is so little this year, I noticed medical deduction was empty.
When I tried doing amandment, it was just too hard to follow. So just federal alone, I am loosing about $500. State was less.
I am looking around CPA who can do amandment right now but it's not cheap.
First, my medical deduction was deleted for some reason..... and I didn't catch that before i sent in. Upon wondering why return is so little this year, I noticed medical deduction was empty.
When I tried doing amandment, it was just too hard to follow. So just federal alone, I am loosing about $500. State was less.
I am looking around CPA who can do amandment right now but it's not cheap.
I will be using CPA to do my simple taxes from here on.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Shahryar
from MI
Verified Purchase:Yes
I’ve used H&R Block tax prep software for about two decades and always with great results. However, the company is charging additional and sometimes excessive fees for online submission, deposit into accounts, etc. it has become an unreasonable source of revenue generation on the backs of consumers. I appreciate the accuracy, periodic updates and thorough methodical approach to this product, but additional fees are not appropriate.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: cm2023
from Michigan
Verified Purchase:Yes
could not find any information on how to deduct health insurance premiums. also state filing fee used to be included in package. it is probably better to buy a cheaper package or the free one at this point
Pros: Fast
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Ckj122063
from Daggett, MI
Verified Purchase:Yes
No comment at this time. I don't like answering with comments.
Written by a customer while visiting HRBlock