Customer reviews from HRBlock
H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Average customer rating
4.3 out of 5
4.3
(27,912 Reviews)
Open Ratings Snapshot
Rating breakdown 27,912 reviews
5 Stars
17,478
4 Stars
5,212
3 Stars
2,237
2 Stars
1,242
1 Star
1,743
81%of customers recommend this product. 
(
9,294 out of 11,494
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Customer Rating
4 out of 5
4
Better than the old way paper.
on April 18, 2024
Posted by: Anonymous
Verified Purchase:Yes
Using a computer and h&r block tax software is the only way to do my taxes.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Several Issues with Software
on April 18, 2024
Posted by: SergiB
from Austin
Verified Purchase:Yes
I experienced so many issues with the software and with the electronic filing. My software atill shows that my taxes return has not been filed. At some point the submission went through and I have emails from the IRS receiving and accepting it. Too frustrating of a process this year
Pros: Easy to import documents
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
3 out of 5
3
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Software was great, link to efilewas terrible
on April 18, 2024
Posted by: Cosmetologist
from Belpre OH
Verified Purchase:Yes
4/15 link to efile state/fed returns together didn’t work. Could’ve used free programs online and done the same thing. Bought program for efiling purposes. Sad deal.
Pros: Easy to import documents
No, I would not recommend this to a friend.
Value
2 out of 5
2
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
A great program for non tax experts
on April 18, 2024
Posted by: Cary72
from KCMO
Verified Purchase:Yes
I have used H & R Block tax software for 6 years and I am quite pleased with it.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Social Media Team, H & R Block, April 18, 2024
Thank you for leaving a review, and for providing positive feedback! We're glad you had a great experience at H&R Block!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
HR Block Premium
on April 18, 2024
Posted by: Snap69
from New Braunfels, Texas
Verified Purchase:Yes
This was my over 40 years using Block and have never been disappointed.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy Social Media Team, H & R Block, April 18, 2024
Thank you for leaving a review, and for providing positive feedback! We're glad you had a great experience at H&R Block!
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
This Program Cost Me Hours
on April 18, 2024
Posted by: Lost a customer2424
Verified Purchase:Yes
Glitch in 2023 software resulted in my getting an error code every time I tried to transmit my taxes electronically and my returns getting rejected. After hours of trying to fix every possible problem I finally had to spend the time and money to submit on paper on time. Unimaginable frustration and then I find out this happened to thousands of other people. I have been using this program for 6 years now but will never use again!
No, I would not recommend this to a friend.
Value
1 out of 5
1
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Great experience for more than 10 years now!
on April 18, 2024
Posted by: Blocklong
from FL
Verified Purchase:Yes
Been using this program since I first stated my rental business more than 10 years ago. Block does a great job with interview questions and always gets me my best refund or lowest payment! And since I have been using it so long it's super easy to import data from the prior year.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Social Media Team, H & R Block, April 18, 2024
Thank you for leaving a review, and for providing positive feedback! We're glad you had a great experience at H&R Block!
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Poor K-1 guidance and handling
on April 18, 2024
Posted by: D R B
from New Jersey
Verified Purchase:Yes
Program unable to specifically modify and/or remove K-1 data once entered the first time. Carries over to state firm as well...miserable experience that greatly increases my filing hassle, stress and time required. When importing , program should allow option for individually accepting/declining each portion of the import
No, I would not recommend this to a friend.
Value
1 out of 5
1
Response from HRBlockBy Social Media Team, H & R Block, April 18, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
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