Customer reviews from HRBlock
H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Average customer rating
4.3
(27,912 Reviews)
Rating breakdown 27,912 reviews
5 Stars
17,478
4 Stars
5,212
3 Stars
2,237
2 Stars
1,242
1 Star
1,743
81%of customers recommend this product.
(
9,294 out of
11,494)
Customer Reviews for H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Posted by: Aging Rapidly Guy
from Minneapolis, MN
Verified Purchase:Yes
I am a long-time HR Block user - for the first time, I am only average on the rating. I was surprised that it did not automatically compute one Federal issue and one Minnesota issue and made me go to the Forms and Instructions to figure it out.
Pros: Fast
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, April 18, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: BosunD
from Upstate NY
Verified Purchase:Yes
My tax returns for recent years have been relatively simple however, I prefer to have a more tools available to allow the for next years planning.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: BMo85747
from Tucson, AZ
Verified Purchase:Yes
I have been using this software every year since TaxCut went away. This time it was so frustrating I don’t plan on doing it again. When completes and pressing submit, the transmit kept failing according to the software. But apparently 2 of them made it thru but the software didn’t know that so it was out of synch. I received emails indicating it was submitted and later one email saying it was accepted by the IRS and another saying it was accepted. I was unable to pay the balance due through the software since it didn’t even know the submit worked.
Pros: Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, April 18, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: metalman1108
Verified Purchase:Yes
Makes doing taxes easy. Collecting the informatn from my files is where all th ework is. After I gather my informatin doing taxes With the H&R block software is simple.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H & R Block, April 18, 2024
Thank you for leaving a review, and for providing positive feedback! We're glad you had a great experience at H&R Block!
Written by a customer while visiting HRBlock
Posted by: RanF
from TX
Verified Purchase:Yes
The program was great as always but related to a "bad gateway" error my return never showed as filed nor did I ever receive confirmation of the IRS accepting the return. I spent hours attempting to troubleshoot the problem while trying all the steps listed but to no avail. Then the next morning I see an email that the IRS had accepted my return. Well... did they or didn't they, I didn't know. This was very frustrating and worrisome.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
No, I would not recommend this to a friend.
Value
5
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5
Great Software for Ministers and the Self-Employed
on April 18, 2024
Posted by: Rev PC
from Mississippi
Verified Purchase:Yes
I have been using H&R Block tax software for more than 15 years and have always been pleased with the results. The software notifies you immediately if a problem arises in your numbers or calculations and reviews the entire return for accuracy before e-filing.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H & R Block, April 18, 2024
Thank you for leaving a review, and for providing positive feedback! We're glad you had a great experience at H&R Block!
Written by a customer while visiting HRBlock
Posted by: stockteach
from Skokie,il
Verified Purchase:Yes
simpole to use and instructions are easy to follow
all question that one can have are easy to look up
all question that one can have are easy to look up
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: MG1444
from New York, NY
Verified Purchase:Yes
While the program is simple enough to use, H&RBlock had a MAJOR service failure that prevented thousands of users from e-filing their returns the final weekend before the tax filing deadline. There was zero communication to customers about this failure event caused by their servers 'bad gateway' error. H&RBlock failed their customers and the citizens of the United States. I will never work with them again.
Pros: Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock