Customer reviews from HRBlock
H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Average customer rating
4.3
(27,912 Reviews)
Rating breakdown 27,912 reviews
5 Stars
17,478
4 Stars
5,212
3 Stars
2,237
2 Stars
1,242
1 Star
1,743
81%of customers recommend this product.
(
9,294 out of
11,494)
Customer Reviews for H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Posted by: Intstydrvn
from Florida
Verified Purchase:Yes
Tried to transmit my return error messages Tried everything. Then a day later got an email said that it was accepted
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
1
Time to try TurboTax after over 2 decades of HRBlo
on April 19, 2024
Posted by: Sabino
Verified Purchase:Yes
I could not e-file any of my returns. So disappointing.
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: immyownpet
from Fremont, CA
Verified Purchase:Yes
I've used H&R Block software to eFile for about 10 years now so this filing is familiar. I see some good improvement with additional information to fill this year. Just want to call out a few things:
1. tax credit for home EV charger (Form 8911) is still missing.
2. For tax year 2023, there's a step to collect the starting time of home mortgage. However, if I refi'ed after 2017, should I use the refi date or the original loan date to get the grandfather benefit? Some explanation will be good.
3. Some steps regarding HSA can provide more explanation of the questions.
1. tax credit for home EV charger (Form 8911) is still missing.
2. For tax year 2023, there's a step to collect the starting time of home mortgage. However, if I refi'ed after 2017, should I use the refi date or the original loan date to get the grandfather benefit? Some explanation will be good.
3. Some steps regarding HSA can provide more explanation of the questions.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: sam1945
from FL
Verified Purchase:Yes
Worked great. They make it easy with the interview questions.
Overall, very useful product.
i've had minor need for insight with some Schedule E inputs. but nothing crirical.
Overall, very useful product.
i've had minor need for insight with some Schedule E inputs. but nothing crirical.
Will buy again
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: David245
from Alabama
Verified Purchase:Yes
First time I have done my taxes by myself. No problems at all. The only thing I could wish for is an easier way to get a better understanding of some of the things asked for that I didn't understand.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: un Happy Filer
from Kenosha
Verified Purchase:Yes
I been a long-time customer, but!, this year No download for E-TRADE, Duh! call about it and was told to type it in by hand, no fun.. then when I try to send return to the federal on the last day it failed. after 2 hours of trying, I printed mine & my son's and mailed. Not Happy
Pros: Easy to prepare
Cons: Hard to import documents
Value
2
Written by a customer while visiting HRBlock
Customer Rating
5
Great, fairly easy to use helpful Tax software
on April 19, 2024
Posted by: SlawDawg
from Ashburn, VA
Verified Purchase:Yes
Fairly simple & easy to use, with fairly easy to find useful advice...really does think of options & contingencies ahead for you, then guides you through it all very well. So while not perfect, it's great overall...way better than Turbo Tax, which is complicated, error-prone. lacks proper data any real tax software should keep track of, and has little useful advice even when hidden & using their expensive expert assistance. I needed no assistance nor experienced these issues with H&R Block software. Took me just hours to complete H&R Block return with a house sale & number of investments, something that would take darn near forever with Turbo Tax, many frustrating days with no resolution for parts of it and return left in limbo.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: John the tax man
from MA
Verified Purchase:Yes
The e-file problem on 4/15 created lots of problems
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock