Customer reviews from HRBlock
H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Average customer rating
4.3
(27,912 Reviews)
Rating breakdown 27,912 reviews
5 Stars
17,478
4 Stars
5,212
3 Stars
2,237
2 Stars
1,242
1 Star
1,743
81%of customers recommend this product.
(
9,294 out of
11,494)
Customer Reviews for H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Posted by: Ottoman
from Parker, CO
Verified Purchase:Yes
Been using the software for several years with no issues.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: 1000s
from Kailua Kona, HI
Verified Purchase:Yes
My tax filing got accepted. Hopefully no problems will come up. I had to file manually with the State. Some of the terminology is confusing.
Pros: Easy to prepare, Easy to import documents
Cons: Hard to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: OldTom73
from MD
Verified Purchase:Yes
I have used this software for several years and I have been happy with results
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Bad communication
from Ca
Verified Purchase:Yes
Servers down on tax day eve and tax day With no communication!!! Never again will I file with them
Cons: Time consuming, Doesn't maximize refund
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: stern
Verified Purchase:Yes
You should be allowed to download the software in both Mac and Win. If you can download it 5 times then you should have the choice. Most homes have both types of users and at times one or the other computer has problems. If one computer goes down then your stuck without a software which you paid for.?????
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: kingscrown
from FL
Verified Purchase:Yes
Love using this software, it almost makes me look forward to completing our taxes.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Stranger 1
from Buffalo, NY
Verified Purchase:Yes
I've used H&R Block premium Tax Software for about 6 years....this was this toughest version to work with...very cumbersome at times....and the the issues trying to finalize my e-file. It took 2 days. Sorry, but I will think about another brand next year
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: B Shroppy
from IL
Verified Purchase:Yes
Have used for over 10 years now. Always been successful with my tax's and works great.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock