Customer reviews from HRBlock
H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Average customer rating
4.3
(27,912 Reviews)
Rating breakdown 27,912 reviews
5 Stars
17,478
4 Stars
5,212
3 Stars
2,237
2 Stars
1,242
1 Star
1,743
81%of customers recommend this product.
(
9,294 out of
11,494)
Customer Reviews for H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Posted by: Rivergo1
from Avondale Arizona
Verified Purchase:Yes
Normally, I wouldn't wait until the last minute to do my taxes and the software gave me a last-minute scare because it failed to transmit my taxes to the IRS and resulted in five overdraft fees in my checking account. I will no longer be doing my taxes at the last minute with the h&r block software
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: drlejones
from Milton, FL
Verified Purchase:Yes
I have learned to depend on H&R Block software get my taxes done. I have been using it since it was known as Taxcut. Makes doing my taxes easy.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
1
Why would I ever do my taxes before the deadline?
on April 19, 2024
Posted by: HNRBLOWS
from Fl
Verified Purchase:Yes
Try to upload my taxes on April 15 below and behold H&R Block servers were down all day and I had to mail in my taxes....
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: no_ah
from Seattle, WA
Verified Purchase:Yes
The H&R Block's whole e-file infrastructure failed on tax deadline eve and the next day. The company didn't communicate this outage or the eventual restoration nor an apology. At best, this is expensive software that doesn't change much year over year.
Pros: Easy to prepare
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: JW49
from Grand Rapids MI
Verified Purchase:Yes
I have used this tax software for many years. It’s easy to use and very helpful.
Pros: Easy to prepare, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Montana Gary
from Montana
Verified Purchase:Yes
Not happy about last minute problems where could not e-file my return for 2 days right before filling deadline . Other than that, excellent software easy to use.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Dee67
from Philadelphia
Verified Purchase:Yes
Instructions are fairly clear except sometimes using terms I was not familiar with. And when I needed to make a payment, it said I would be contacted when my return was accepted. I didn't understand exactly what that meant in the context of payment.
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: JVT1
from NJ
Verified Purchase:Yes
Software was fine. Upload and file was not. Experienced some confusion about real estate taxes and insurance on our rental home almost claimed it twice.
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock