Customer reviews from HRBlock
H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Average customer rating
4.3
(27,912 Reviews)
Rating breakdown 27,912 reviews
5 Stars
17,478
4 Stars
5,212
3 Stars
2,237
2 Stars
1,242
1 Star
1,743
81%of customers recommend this product.
(
9,294 out of
11,494)
Customer Reviews for H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Customer Rating
5
My 9th or 10th consecutive year of using H&R Block
on April 19, 2024
Posted by: Ms_Binble
from Boston, MA
Verified Purchase:Yes
My mother was a bookkeeper. She showed me how to do my taxes at age 18. After 30 or so there came a year I needed them done speedily. Tried TurboTax. The speed of using of using software is unbeatable, but the program was just ok. It seemed ...baby-ish? H&R Block's software is faster and more grown up. It's clear, but I can always drop to the bottom of the page and look at the actual IRS form.
Some years I've done work as an independent. Their list of questions is thorough to get write-offs. I recommend it to anyone.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Man1216
from Chicago IL
Verified Purchase:Yes
Trash program this year. Spend hours trying to file with no luck due to your bad gateway problem. Had to print returns (paying at a store to do so) certify mail them (paying to do so) and now have to wait longer for my refund. Didn’t even use my 5 free filings. Very disappointing this year.
Pros: Easy to prepare
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Turbo may be better
from PA
Verified Purchase:Yes
Why can’t you include schedules for the PA State return that would allow e-filing—such as the schedule that is just a description of “other income?” It’s a waste of my money to pay for this program when I can’t use electronic submission.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Rental James
from San Antonio texas
Verified Purchase:Yes
I have used H&R Block tax cut software for over a decade to handle my rental properties and investments. Very satisfied
Pros: Easy to prepare, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: The Dan
from Fort Worth, TX
Verified Purchase:Yes
I've been using this yearly for well over 20 years. Only had an issue one time importing old data. Unfortunately, the program isn't getting better. It's the same thing every year. I wish they could expand on their explanations, include more examples, etc., but it's the same old thing year after year.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Goldman
from queens ny
Verified Purchase:Yes
it is not user friendly as other tax software like turbo tax....
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Emenrick
from Rhinebeck NY
Verified Purchase:Yes
Excellent product to perform a dreaded annual event 🕵🏻♂️
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Paultax
from NH
Verified Purchase:Yes
Quickly covers all topics needed to file taxes, regardless of your situation
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock