Customer reviews from HRBlock
H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Average customer rating
4.3
(27,912 Reviews)
Rating breakdown 27,912 reviews
5 Stars
17,478
4 Stars
5,212
3 Stars
2,237
2 Stars
1,242
1 Star
1,743
81%of customers recommend this product.
(
9,294 out of
11,494)
Customer Reviews for H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Posted by: kjems
Verified Purchase:Yes
I've used H&R Block tax prep software for several years. I've always found it to be accurate and easy to use.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: SonyMac
Verified Purchase:Yes
I purchase it each year and it does not disappoint.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Posted by: robbehar58
from Davie, FL
Verified Purchase:Yes
I purchase this product annually to prepare my tax return
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Karen from VA
from Suffolk VA
Verified Purchase:Yes
I have used H&R Block premium software for more than 10 years. Very easy to use and walks one through many various life changes. Small, but nerve racking, issue with e-file not available from 7 pm on the 14th until around 3:30 pm on the 15th. Could have been handled better with a blast email to registered users re the problem and/or quicker notification on the program itself. Still will use it again as this is the only issue in more than 10 years.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: gwsa
Verified Purchase:Yes
Unable to submit state returns without additional fees.
Pros: Easy to prepare
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, April 25, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Oro2024
from Los Angeles, CA
Verified Purchase:Yes
I buy this item every year and never have any issues.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Reb7
from Indiana
Verified Purchase:Yes
I’ve used HR Block for over 20 years. There has never been a problem. I have some complicated issues because of my single proprietary LLC and I have always had all the power and info I need to have success with my taxes.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Maryland6
Verified Purchase:Yes
Bought premium and kept adding fees on states and e-filing.
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Social Media Department, April 25, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock