Customer reviews from HRBlock
H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Average customer rating
4.3
(27,912 Reviews)
Rating breakdown 27,912 reviews
5 Stars
17,478
4 Stars
5,212
3 Stars
2,237
2 Stars
1,242
1 Star
1,743
81%of customers recommend this product.
(
9,294 out of
11,494)
Customer Reviews for H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Posted by: Disappointed888
Verified Purchase:Yes
Deluxe version was supposed to link to financial institutions but did not. Supposedly escalated but week later advised that they didn’t and process started over. Long story short. 4 contacts and never escalated or resolved.
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Social Media Department, April 25, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Chris from Powell
Verified Purchase:Yes
Nice overall but the online version seemed more intuitive and user friendly.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming, Doesn't maximize refund
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Richard review
from Utah
Verified Purchase:Yes
I have been using this for several years with no issues. My returns have included capital gains, small business, and w2 income.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: KJB44
from LA, CA
Verified Purchase:Yes
Find the premium + state version extremely useful. I volunteer as a tax consultant thru a nonprofit and use another software product. H&R Block provides more functionality and is easy to navigate.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: K987
from Palm Springs CA
Verified Purchase:Yes
I’ve been using H&R Block and it’s predecessor for over 20 years. I’ve tried others, and in my opinion this is the best. However, some instructions and interviews are still lacking.
Pros: Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: SCh K
from Knoxville TN
Verified Purchase:Yes
I’ve bee using Tax Cut for years- good tool. I have a lot of schedule K income and Tax Cut Premium doesn’t do well with that.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Customer Rating
3
Fine for straightforward issues, falls down on k-1
on April 24, 2024
Posted by: Jimnw
from Seattle Washington
Verified Purchase:Yes
I have used HR Block software for many years. I always struggle with reporting k-1s and other less used features. It is also a pain to review each of the downloaded stock sales. This hear I also tried Turbotax and found it more comprehensive and accurate.
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Social Media Department, April 25, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Bullmoose99
from Chattanooga.com
Verified Purchase:Yes
I have used this product for years. Will continue to use it in the future. Very easy to use.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock